Spa Coordinator​/Receptionist

Overview

A Valley of Vitality Wellness Studio is a locally owned, Prescott wellness studio known for exceptional service, advanced expertise, and a team culture rooted in wellness, kindness, and genuine connection. We are seeking a full-time Spa Coordinator who embodies calm confidence, thrives in a fast-paced environment, and makes every client feel seen, supported, and cared for.

We’re a team-oriented studio that values fun, professionalism, reliability, and a passion for helping people feel their best.

We’re seeking a full-time Spa Coordinator who will help deliver a welcoming client experience and support daily studio operations.

You’ll have the opportunity to make personalized product and treatment recommendations to help clients maximize their wellness journey. A 4-hour paid job trial is required to demonstrate baseline qualifications. Staff perks include complimentary treatments, discounts on services and products, and other wellness benefits.

• Warmly greet every client who enters—set the tone for their experience
• Schedule services and answer client questions in person and by phone
• Deliver friendly, polished, professional customer service
• Maintain client files (paper and digital) with total confidentiality (HIPAA compliant)
• Anticipate client needs and take ownership of their satisfaction
• Help keep the spa fresh, stocked, tidy, and welcoming
• Assist with laundering towels, robes, and general spa upkeep
• Create a safe, clean, nurturing environment for clients and staff
• Check clients in/out and process all payments
• Sell memberships, gift cards, and retail products with enthusiasm and knowledge
• Resolve client concerns with patience, compassion, and efficiency
• Balance cash drawer each shift
• Communicate clearly with management, therapists, and front desk team
• Work evenings/weekends and attend staff meetings
• Assist with sanitation and treatment-room prep between clients

• Operate cash register and POS
• Answer and direct calls with professionalism and warmth
• Perform opening/closing duties
• Maintain spa cleanliness and organization
• Coordinate appointment flow to keep the studio running smoothly

• Confidence using POS and scheduling software
• Strong computer know-how and a warm, polished phone presence
• Ability to gracefully navigate and resolve client concerns
• Organized multitasking with a positive, service-first attitude
• Clear and purposeful communication with teammates and leadership
• A genuine team-player spirit—uplifts, collaborates, and connects
• Accountability to individual and team goals
• Strong work ethic and professional appearance
• Heartfelt customer service skills; you truly love people
• Curiosity and drive to learn our services and products and share them with clients
• Detail-oriented, career-minded approach
• A fun and pleasant demeanor

Staff perks include complimentary treatments, discounts on services and products, and more wellness benefits you’ll love. If you’re ready to join a supportive, purpose-driven team, we’d love to meet you.

To apply, please email your resume and a short cover letter telling us why you’re a great fit for A Valley of Vitality Wellness Studio.