SE, Residence Hall Desk Assistant ST​/WS

Position Title

Desk Assistants (DAs) play a vital role in the development of the residence hall community and supporting students in their time at Yavapai College.

Desk assistants create a welcoming environment and help support the clean and safe living space in the halls. DAs will support the Residence Life office by:

• Greeting each resident
• Loaning hall equipment
• Answering residents' questions
• Providing assistance with room lockouts
• Maintaining the security of the residence halls
• Assisting in other duties, as assigned, based on department/resident need

• Must be currently enrolled in at least 6 credit hours

• All hiring documents must be completed prior to first work shift, including acceptable documentation for the I-9 Form

• Ability to work with a diverse student population

• Exhibit patience and a positive attitude

• Demonstrate reliability and good customer service skills

• Demonstrate good communication and interpersonal skills

• Demonstrate time management and organizational skills, and ability to complete a variety of tasks on immediate or extended timelines

• Demonstrate integrity and trustworthiness in interacting with others and will college property

• Maintain work area in a clean and organized manner

• Adhere to the code of confidentiality in certain cases where discretion should be used

• Adhere to and be an example of behavioral expectations in the Yavapai College Code of Conduct as well as FERPA guidelines

• Have a strong understanding of technology and the ability to use it effectively and efficiently

• Must have the following skills/characteristics: leadership, dependability, initiative, enthusiasm, discipline and willingness to grow both personally and professionally

• Must be available to be scheduled during the desk hours, according to student schedule, including a minimum of 8 hours at the front desks in the halls. Management may request other hours in special circumstances.

• Support the Residence Life staff (RAs, Managers, Director, etc.) in their duties while on shift.

• Must attend DA Training

• Must uphold and adhere to the policies in the Housing Handbook

• Prior work experience and/or transferable skills related to this position

The start date, to occur no sooner than July 1st of the current aid year, of this position will be determined by the hiring supervisor after an applicant is hired. This position has a standard end of assignment date of June 30th of the current aid year. Assignment may end sooner or be extended depending FWS eligibility, availability and/or department need.

This position is employed by Yavapai College, unless otherwise noted in the above job description. Location of this position is noted in the above job description. Yavapai College campus addresses are as follows:

Prescott Campus 1100 E Sheldon Street Prescott, AZ 86301

Verde Valley Campus 601 Black Hills Drive Clarkdale, AZ 86324

Career & Technical Education Center (CTEC) 220 Ruger Road Prescott, AZ 86301

Chino Valley Agribusiness & Science 2275 Old Home Manor Drive Chino Valley, AZ 86323

Prescott Valley Campus 6955 Panther Path Prescott Valley, AZ 86314

Sedona Center 4215 Arts Village Drive Sedona, AZ 86336

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations…