Student Worker — Computer Lab Technician ST​/WS

Cisco Networking and Cybersecurity Lab

Department: Information Technology / Computer Science
Reports to: Networking and Cybersecurity Lab Coordinator or Faculty Supervisor
Employment Type: Part-time student employment
Work Schedule: Up to 20 hours per week during the academic term; some evening hours may be required
Compensation:$~16.00 per hour

The Yavapai College Student Worker Computer Lab Technician supports the daily operation of the college’s Cisco networking and cybersecurity lab. Under the supervision of faculty or technical staff, the technician helps maintain lab equipment, prepares hands‑on learning environments, assists students with basic technical issues, and promotes safe and responsible use of college technology.

This position is designed for a currently enrolled student interested in networking, cybersecurity, information technology, or a related field who have completed at least one year of student or have a Computer Science faculty sponsor. It provides practical experience with Cisco networking equipment, computer hardware, operating systems, virtualization, and cybersecurity lab environments.

• Open, close, and monitor the lab and assist students with networking and cybersecurity labs during assigned hours.
• Provide courteous, first‑level technical assistance to students using lab computers, software, and networking equipment.
• Prepare lab workstations and equipment for classes, demonstrations, and hands‑on exercises.
• Connect, organize, label, and lab related equipment.
• Assist with basic device setup, cable testing, console connections, and approved configuration tasks under staff supervision.
• Install or update approved software, operating‑system images, virtual machines, and instructional files.
• Help maintain lab environments used for coursework.
• Troubleshoot basic hardware, software, login, connectivity, printing, and peripheral issues.
• Reset lab equipment and restore workstations or virtual environments after exercises.
• Report damaged equipment, security concerns, policy violations, and unresolved technical problems to the supervisor.
• Maintain accurate equipment inventories, checkout records, maintenance logs, and support documentation.
• Keep work areas clean, organized, and free of safety hazards.
• Assist faculty and staff with special lab projects, equipment testing, classroom demonstrations, and technology events.
• Follow college policies related to acceptable use, privacy, cybersecurity, accessibility, and workplace safety.
• Protect passwords, configurations, student information, and other confidential or sensitive data.
• Perform other related duties appropriate to a student employment position.

• Currently enrolled at the college and meeting its student‑employment eligibility requirements.
• Completed, or currently enrolled in, introductory coursework in networking, cybersecurity, information technology, computer science, or a related discipline.
• Basic knowledge of computer hardware, operating systems, and network concepts.
• Familiarity with concepts such as IP addressing, Ethernet, routers, switches, and common network cables.
• Ability to follow written procedures and technical instructions carefully.
• Strong dependability, organization, communication, and customer‑service skills.
• Ability to work independently while recognizing when an issue should be escalated.
• Commitment to ethical conduct, confidentiality, and responsible use of cybersecurity tools.
• Willingness to learn new technologies and accept coaching from faculty and staff.

• Completion of Cisco Networking Academy courses or progress toward a CCST, CCNA, CompTIA Network+, Security+, A+, or similar certification.
• Experience with Cisco IOS,…