Field Service Representative​/Market - SS - AZ - Prescott

Overview

Retail Display Installer – Technology – Market:
Prescott (SS-AZ). Travel up to 90 miles from home, average. Work Monday–Friday, weekends not required. Pay $17.00/hr next‑day pay on demand with Daily Pay. Paid drive time and mileage reimbursement. Paid training. Flexible self‑scheduling or fixed shifts.

• Respond and maintain consistent communication with field services management within 24 hours of contact.
• Keep availability updated accurately.
• Complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixtures.
• Complete necessary forms, images, surveys associated with each job before leaving site.
• Maintain and update displays according to planograms or client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early‑morning installations and installations involving a team of 2+ people, providing solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Assist other team members as needed.
• Adhere to timelines for accurate timecard submission; report anomalies daily with corrections.
• Work independently in a fast‑paced environment.
• Participate in and complete training and certification programs.
• Track, record, and communicate activity via designated systems/workflows.
• Be available for weekend assignments as needed.

Hours and locations may vary week to week, including occasional weekends and early morning hours or holidays based on store/client requirements. Accept and schedule all assigned jobs within 48 hours of receipt.

Build and maintain strong relationships within the shared services team, local/regional markets, clients, retailers, and other stakeholders.

Demonstrate professionalism, effective communication, and strong leadership while representing the company. Foster a positive work environment and transparent, respectful communication with all team members.

Ensure customer and client satisfaction is met and continually improved upon according to established shared service field KPIs as determined by field management.

• Age 18 or older; authorized to work in the United States.
• Flexible availability Monday through Friday; weekend and holiday availability as needed; early morning and late‑night availability as needed.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Physical abilities: climb ladder up to 10 ft, lift up to 60 lbs, kneel, walk, crouch, bend over, reach overhead.
• Adaptability to changing tasks and environments.
• Effective communication via phone, text, and email.
• High school diploma or equivalent; previous retail or merchandising experience beneficial.
• Installation and merchandising experience preferred.
• Proficiency with hand and power tools.
• Ability to follow planogram directives and secondary communication.
• Own Android or Apple mobile device to upload photos and data; navigate communication platforms independently.
• Complete all training assignments within designated time frame.
• Have reliable transportation, valid driver’s license, proof of insurance; willing to travel up to 90 miles from home per assignment.
• Superior leadership skills, strong professional communication, presentation skills; sound decision‑making, good judgment, problem‑solving.
• Work autonomously with excellent time management and reporting skills.

$17.00 per hour; next‑day pay on demand with Daily Pay; paid drive time and mileage reimbursement; paid training; flexible self‑scheduling or fixed shifts.

2020 Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.