Account Manager

Company Description

Based in Northeast Ohio, AWP Safety is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility—including electric, gas, and telecommunications. Founded in 1993, AWP has been the leading provider and innovator of traffic control solutions, continuously establishing best practices for productivity and cost effectiveness and driving added value through the talent of its employees.

The Account Manager will represent AWP Safety to prospective and existing accounts in the utility, construction, and engineering sectors within the assigned regional geographic area. The role includes identifying new business through personal and telephone communication, collecting and understanding industry trends, and building relationships with key decision‑making personnel while participating in the account targeting process led by the Regional Sales Manager.

• Strategically develop and implement profitable sales growth plans within assigned territory, to ensure alignment with company goals and objectives.
• Build and maintain a robust pipeline of sales opportunities to exceed sales initiatives for new projects within the customer/prospect base.
• Identify key account decision‑makers and establish professional relationships.
• Perform customer follow‑up activity to ensure brand promise and operating performance is satisfactory.
• Collect and communicate industry trends and competitive activity within the assigned business territory regarding competitive practices.
• Manage overall relationships with internal and external customers: negotiate sales contracts, rate adjustment(s), and renewals, and maintain sales forecast and CRM updates.
• Work closely with the inside sales operations team to ensure an excellent experience when providing quotes and other requested information.
• Identify high‑potential prospect accounts and convert them to new growth opportunities.
• Regularly maintain and update customer forecasts to support operational planning and corporate budgeting process.
• Partner with Billing, Collections, and AR on organizational changes to ensure an excellent customer experience with accurate and on‑time billing, while helping support resolution and retention.
• Work closely with Regional Operations Management to drive growth and overall customer experience.
• Alignment with Regional Sales Managers in support of National Account channel partners.
• Participate in Quarterly Business Reviews.
• Develop and maintain Salesforce account information.
• Other duties as assigned.

• 3+ years of sales experience with demonstrated customer service acumen.
• A valid driver’s license is required.
• Bachelor’s degree in a business‑related field or equivalent work experience.
• Demonstrable track record of successful selling in a B2B environment.
• Experience with CRM.
• Availability to work and travel within the assigned territory 75% of the time.
• Excellent interpersonal, written, presentation, and sales skills.
• Superior sales instincts and drive; extremely self‑motivated, highly persistent, and focused.
• Strong project management, organizational, and time‑management skills.
• Excellent problem‑solving, analytical, and evaluative skills.
• Ability to handle demands of the position, which may include availability outside standard business hours to support client needs.

• Benefits‑eligible 1st of the month following hire.
• All traditional benefits offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness.
• Company paid 50k in basic life insurance.
• Company paid LTD.
• Health Savings and Flex Spending Accounts available.
• 401(k).
• Paid Time Off & Paid Holidays.
• Salary range is $72‑85k.
• AWP named one of America’s Greatest Workplaces 2023 for Diversity.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.