Account Manager

Looking for an opportunity to manage and grow existing accounts and provide excellent customer service
?

Join our client - a leader in the vertical transportation industry - as an Account Manager responsible for ownership of established service and repair accounts across Northern Arizona
. Local territory includes Flagstaff
, Prescott
, and surrounding markets North of Phoenix.

In this role, you’ll focus on building long-term customer relationships
, ensuring strong service delivery with high-quality support, and driving account retention and expansion within your territory.

Elevator industry experience is preferred, but we’re open to candidates from related industries such as HVAC, facilities, fire protection, construction, or other service-based environments.

• Achieve Sales Excellence: Consistently exceed sales targets by leveraging tools to grow service and repair revenue and to reduce cancellations.
• Be a Reliable Source: Build and maintain strong relationships with new and existing clients through regular site visits, proactive communication, and timely follow-up.
• Expand Your Network: Regularly represent the company within industry organizations and grow your network to uncover new business opportunities.
• Customize Your Offerings: Collaborate with customers to develop capital plans tailored to their building’s long- and short-term needs.
• Prepare Bids and Contracts: Accurately create repair proposals by reviewing blueprints, conducting site surveys, and working in tandem with operations teams. Prepare and present service contract bids, including detailed analysis and follow-up.
• Stay Equipped with Knowledge: Keep up to date on new company offerings, local elevator codes, and product developments through continuous education.

• Strong attention to detail and follow-up habits.
• Comfortable managing multiple priorities in a fast-paced environment.
• Excellent communication and relationship-building skills.
• Confidence presenting to clients and leading meetings.
• Bonus:
  Salesforce experience and the ability to read blueprints or architectural drawings.

• Elevator experience.
• Sales or account management experience.
• Background in HVAC, facilities, fire protection, construction, or similar service-based industries is highly relevant.

Hybrid, field-based role local to territory. Occasional travel required to Phoenix for training and team meetings.