Journeyman Plumber

Journeyman and Master Service Plumbers – Presque Isle, ME

We are seeking experienced journeyman and master service plumbers to join our team and provide high‑quality plumbing services to homeowners and businesses.

• Hourly pay: $30 – $48 per hour plus incentives
• Health, dental, and vision insurance
• Company vehicle, gas card, cell phone, and tablet
• Uniforms
• Paid Time Off
• Parental leave
• Yearly performance reviews
• Referral program
• On‑site, off‑site, and on‑the‑job training and support

• Complete plumbing upgrades, repairs, and water treatment installations efficiently and accurately.
• Install water heaters, perform residential plumbing service, and service propane appliances.
• Establish customer rapport to ensure highest levels of satisfaction.
• Present a professional and knowledgeable image to win new referrals and repeat business.
• Lead customers to informed and confident buying decisions.
• Maintain effective communication with co‑workers and management.
• Support the team in keeping the job site safe, clean, and organized.
• Follow company policies and procedures and complete paperwork and assignments in a timely manner.
• Keep company trucks clean, organized, and maintain proper inventory levels.
• Participate in all company‑provided training and on‑the‑job training to master the trade.

• Master or Journeyman plumbing license, Propane appliance connection license, gas license, EPA 608 preferred.
• Clean, safe driving record.
• Ability to comprehend schematic diagrams, blueprints, and specifications.
• High integrity and professionalism.
• Experience with hand tools, power tools, and electronic test equipment.
• Highly organized, detail‑oriented, with exceptional follow‑through.
• Outgoing, positive, can‑do personality, fits a fast‑paced, goal‑driven environment.
• Competitive individual contributor who also loves to work and win as a team.
• Highly motivated, self‑starter, flexible, with a great attitude.
• Positive energy, willingness to go above and beyond, good work ethic, initiative, and willingness to receive instruction.
• Knowledge of proper codes.

• Customer Satisfaction:
  Provide clear explanations, educate customers, offer preventive maintenance and energy‑saving recommendations, maintain a high satisfaction rate, and resolve concerns promptly.
• First‑Time Fix Rate:
  Accurately diagnose issues, arrive fully prepared, and complete repairs on the first call.
• Response Time:
  Respond to service requests within the defined time frame.
• Service Revenue Generation:
  Diagnose and troubleshoot plumbing issues, recommend solutions, meet or exceed revenue targets, and upsell additional services.
• Service Agreement Enrollment:
  Enroll customers in service agreements for long‑term relationships and recurring revenue.
• Productivity and Utilization:
  Maintain high productivity, minimize downtime, and maximize billable hours.
• Technical Excellence:
  Diagnose emergencies efficiently, perform plumbing services, and continuously improve technical skills.
• Inventory Management:
  Keep track of vehicle inventory and parts stock, ensuring accuracy and minimizing excess.
• Safety Adherence:
  Maintain a perfect safety record by following all protocols and guidelines.
• Documentation Accuracy:
  Maintain accurate records of service calls, work performed, and parts used in the Service Titan platform.
• Team
  
  Collaboration:
  
  Share knowledge, assist colleagues, and maintain a positive team dynamic.
• Professionalism and Communication:
  Use professional communication and appearance at all times when interacting with customers.
• Attendance and Punctuality:
  Maintain a consistent record of punctuality and attendance, arriving on time and adhering to schedules.

Additional duties as assigned.