Administration Manager

Position:
Admin Manager

Location:
Lynwood, Pretoria

Are you deadline driven and have an eye for detail? Do you love working with people and have a passion for improving department operations. Raise your hand if that’s you because….

WE’RE HIRING!!!!!!!

Great, so who is a good fit?

A professional who will be responsible for daily support operations of our company and administrative procedures planning? ensuring that all support activities are carried out efficiently to allow other operations to function properly. You will also lead a team of professionals to complete a range of administrative duties in different departments.

So what does your duties and responsibilities include?

Operations:

• Manage Admin team.
• Design, implement and control workflow processes.
• Reviewing and monitoring admin team tasks.
• Attend to queries with providers.
• Manage escalations.
• Align sales and commission.
• Manage the activity tracking for admin department (Turnaround time and Task status)
• Provide general management and assistance to the short-term department.
• Organising the coherent work between admin team and other and other structural departments.

Commissions:

• Manage payment checks.
• Compiling and reviewing daily commission paid tracking
• Attend to general commission related queries.

Compliance:

• Setting up and maintaining compliance processes for the company
• Building frameworks to ensure control
• Update compliance documents.

Operations:

• Compile commission template/split control
• Create and manage task types.
• Create and review active policies.
• Review CRM checks and compile reports.
• Maintaining the CRM process and systems.

Are there any specific skills and attributes?

• Experience in a related field, such as Admin management.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Ability to plan for and keep track of multiple projects and deadlines.
• Loyalty toward the organisation.
• Commitment by aligning with organisational goals.
• Initiative and a positive attitude.
• Attention to detail, good listening and organizational skills.
• Good communication skills by remaining professional and applying effective communication in all areas.
• Flexibility relating to work dealings, assist when required even if it’s not in your job description.
• Be able to work accurately and effectively in a highly pressurized environment.
• Accountability and a team player.

Education and experience:

• Bachelor’s degree in business administration, management, or a related field.
• Min 3 years’ experience in administration management role
• Good practical experience with MS Office.
• Good experience with office management procedures and departmental and legal policies.