Secretary I​/II

Duties and responsibilities

• Provide day-to-day secretarial and administrative support to the GBU team

• Manage diaries, correspondence and general document preparation

• Handle urgent matters promptly and ensure timely completion of tasks

• Draft standard legal and administrative documents, including affidavits, agreements, schedules and letters of demand

• Maintain accurate diary entries, Patricia records and related filing systems

• Assist with managing litigious matters and related case administration.

• Monitor e-commerce platforms and identify potential investigation targets

• Prepare monthly reports to clients on anti-counterfeiting activities

• Support investigation-related administrative processes

• Liaise with clients, agents, SAPS, SARS, CIPC and other relevant stakeholders

• Prepare draft correspondence and precedent affidavits for submission where required

• Respond professionally to telephone and written enquiries

• Maintain training schedules and coordinate invitations, reminders and post-training reports

• Assist with invoicing and billing administration

• Accuracy and quality of documents prepared and correspondence issued

• Effective diary management and timely scheduling of tasks and appointments

• Turnaround time on urgent and routine administrative requests

• Completeness and accuracy of case records, diary entries and Patricia updates

• Timely preparation of standard legal and administrative documents

• Compliance with filing, record-keeping and matter tracking requirements

• Timely completion of e-commerce monitoring and identification of investigation targets

• Accuracy and punctual submission of monthly client reports

• Responsiveness in supporting investigation-related administrative processes

• Professional and timely communication with clients, agents and law enforcement stakeholders

• Quality and timeliness of draft correspondence and affidavits prepared

• Effectiveness in handling telephone and written enquiries

• Accuracy and upkeep of training schedules and related communications

• Timely preparation of training invitations, reminders and post-training reports

• Accuracy and timeliness of invoicing and billing support