Junior Product Assistant

Minimum Requirements

• Clear written communication.

Menlo Park, South Africa

• Job Type Contract
• Salary 15000
• City Menlo Park
• Province Gauteng
• Country South Africa
• Postal Code 0063

Nxatel is a Modern Unified communication platform, for Small and Medium businesses. That allows you to get local numbers from over 10+ African countries to use on any device. It is easy to set-up. You just need is 3 minutes and you gain access to the cloud phone system, virtual meetings, team chats and cloud storing all in a secure platform

Nxa Tel is looking for an organised, detail-oriented and highly accountable Junior Product Assistant to support the Product Owner and Product team in managing the day-to-day execution of product development activities across the Nxa Tel platform. This is a hands-on junior role that combines product administration, Scrum coordination, requirements documentation, task management and manual software testing. The successful candidate will help ensure that business requirements are clearly documented, development tasks are properly coordinated, Scrum activities take place consistently, and every feature delivered by the Development team is thoroughly tested before being approved for release.

The role requires excellent written communication, strong attention to detail, structured thinking, a willingness to learn and the ability to collaborate effectively with Product, Development, Quality Assurance and Support teams.

• Product Owner Support
• Provide day-to-day administrative and operational support to the Product Owner.
• Assist the Product Owner in coordinating product priorities, tasks, documentation and delivery activities.
• Prepare information, task updates and supporting documentation required for product meetings.
• Follow up with relevant team members on outstanding tasks, blockers and delivery commitments.
• Maintain organised and accurate product records and documentation.
• Assist with product demonstrations, release preparation and other product-related activities.
• Escalate delays, risks, defects and unresolved matters to the Product Owner promptly.
• Scrum and Sprint Coordination
• Manage and run Scrum processes and activities under the direction of the Product Owner.
• Ensure daily stand-up meetings take place consistently and remain focused on progress, priorities and blockers.
• Assist with sprint planning, sprint reviews, retrospectives and backlog refinement sessions.
• Support the preparation and execution of product sprints.
• Allocate and track tasks across the Product and Development teams.
• Ensure every sprint task has a clear owner, priority, deadline and expected outcome.
• Monitor progress throughout the sprint and follow up on outstanding work.
• Identify and elevate sprint risks, dependencies and blockers.
• Keep task statuses and sprint boards accurate and up to date.
• Support the team in improving delivery discipline and meeting agreed timelines.
• Business Requirements and Documentation
• Work with the Product Owner to understand business and customer requirements.
• Translate business requirements into clear and structured Business Logic Requirements.
• Document the purpose, scope, business rules, system behaviour and expected outcomes of each requirement.
• Write clear user stories, acceptance criteria and functional requirements.
• Document user journeys, user flows, process flows and system workflows.
• Create simple wireframes where required to communicate the expected functionality.
• Ensure requirements are written clearly enough for developers and testers to understand.
• Identify gaps, unclear requirements, dependencies and possible edge cases before development begins.
• Update documentation when approved requirements or functionality change.
• Maintain consistent naming, structure and version control across product documentation.
• Development Task Management
• Create and allocate development tasks based on approved requirements.
• Ensure tasks contain sufficient information, documentation and acceptance criteria before being assigned.
• Confirm that developers understand the requirements and expected functionality.
• Respond to questions from developers or elevate requirement decisions to the Product Owner.
• Track tasks from initial allocation through development, testing, correction and completion.
• Follow up on overdue or blocked tasks.
• Ensure verbal instructions and decisions are documented in the relevant task or product record.
• Maintain visibility of work in progress,…