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Customer Success Mgr./ CSM Client Relationship Manager

Hybrid CX Operations Supervisor: Elevate Customer Experience

Job in Pretoria, 0002, South Africa
Listing for: Percepta
Full Time position
Listed on 2026-02-28
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A global customer service provider in Pretoria seeks a CX Operations Supervisor for hybrid work. You'll oversee Customer Experience teams, manage operational initiatives, and ensure high levels of customer satisfaction. This role involves developing team members, promoting company values and culture, and collaborating with business partners for process improvements. The successful candidate will have strong interpersonal skills, contact centre management experience, and a Matric Certificate.

Tertiary education is advantageous.
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