Property Manager

PURPOSE OF JOB

To take responsibility for the efficient daily operations and the financial reporting of the assigned property portfolio to increase property value and satisfy tenant requirements.

• Keep abreast of market activities
• Devise a five-year maintenance plan
• Investigates / initiates proposals for refurbishments
• Maintains a hands‑on control of projects in hand
• Reviews the building status / grade annually and maintain the standards

• Provides accurate information in agreed format timeously
• Analyses of monthly income and expenses
• Monitors turnover rentals
• Analyses of operating cost on a quarterly basis in terms of the approved forecasts
• Monitors all municipal and general recoveries on a monthly basis

• Prepares and completes budgets annually
• Reviews rentals quarterly and ensure best possible rate achieved and maintained
• Assists in formulation of business plans for the Centre(s)
• Quarterly review and monitoring results

• Sets and motivates Capex / TI philosophy per building
• Approves TI standard specification as recommended by the Project Manager
• Approves Capex within authority levels
• Ensures we conform to Capex philosophy and procedures
• Estimates new operating costs
• Ensures recovery of operating costs in accordance with Lease terms

• Regular interaction with Debtors and Leasing departments to ensure appropriate action taken and approve required action
• Credit Control Management of arrears, legal action and write‑offs

• New Tenants
• Lease negotiations
• Maintenance of tenant relationships

• Deals with correspondence / interaction with tenants as required
• Ensures that leases are timeously renewed, and all vacant space is let and in presentable space
• Tenant mix
• Networking with Tenants, public and external organizations

• Determines and recommends letting mandates
• Undertake lease negotiation and maintenance of tenant relationships
• Controls new leases and record of same
• Controls / oversees new installations

• Renews Lease Agreements timeously
• Tenant liaison and public relations
• Controls / arranges centre promotions
• Regularly assess tenants’ turnover, stock turn and merchandising to establish growth needs and trading difficulties
• Record tenant turnover levels

• Checks and authorises payments of accounts
• Authorises cleaning, consumables, electrical and general maintenance orders
• Controls municipal payments and recoveries there against
• Ensures cost effectiveness and performance of contractors

• Monthly financial statements and reports
• Accurate budgeting and reporting

• Establishes and maintains sound public relations
• Attracts people to the Centre
• Advertising materials
• Motivates and assists tenants to improve their services

• Assume responsibility for the effective repairs and maintenance of the Centre
• Assume responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and improvements as necessary
• Occupational health and safety compliance
• The development of security action plans, systems and directives
• The management of security officers and cleaning staff on duty
• The establishment and maintenance of emergency preparedness programme
• Assume responsibility for the effective management reporting and records
• Assume responsibility for ensuring professional business relations with tenants, suppliers, contractors and trade professionals
• Effectively supervises Centre personnel, ensuring optimal performance
• Assume responsibility for related duties as required or assigned.

• Minimum 5 years' experience as a Property Manager in a retail environment
• Bachelor’s degree or equivalent experience preferred
• Strategic thinker, capable of developing an overall business plan and overseeing the execution of that plan
• Working knowledge of leases, loan documents and other agreements for general responsibilities
• Professional reputation; strong industry credibility
• Proven effective management experience
• Strong financial acumen; experience in developing plans and budgets
• Excellent self‑starter with strong and independent work ethic; project oriented, results‑driven, problem solver.
• Well‑organized; excellent attention to detail.
• Proficient in Microsoft Word, Excel, Office, MDA (Advantageous)
• Excellent written and verbal skills
• Financial Acumen
• Preferably Estate Agencies Affairs Board Competency Certificate (NQF Level
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