Sales Representative Job Pretoria area,South Africa,Sales

Purpose of the Job To actively promote and sell the company’s products and services to prospective clients while delivering exceptional customer service. The goal is to meet and exceed departmental sales targets through effective relationship management, strategic planning, and operational execution.
Minimum Requirements Educational Qualifications

Matric (Grade 12)
NQF Level 5 Certificate in Sales or a related field

Experience

1–3 years’ experience in a Sales Representative or similar role within the retail or related industry

Major Responsibilities and Key Result Areas 1. Sales Operations

Source and secure new business opportunities to meet sales targets
Manage and grow revenue through client negotiations, lead generation, and effective sales management
Research competitors and monitor market trends to position the company strategically
Develop and implement sales strategies; evaluate and adjust for effectiveness
Build and maintain productive client relationships based on trust and value
Track daily, weekly, and monthly performance metrics; report findings to relevant stakeholders
Attend sales meetings, product training, and industry events
Identify and open new viable customer accounts
Use ERP systems to monitor sales performance and take corrective action when needed
Provide monthly feedback to the Regional Manager on customer activities
Support marketing initiatives and align customer strategy with company promotions
Host trade events to strengthen relationships and grow brand awareness
Initiate and manage promotions in collaboration with clients and leadership

2. Credit and Risk Management

Assist in processing credit applications and resolving account queries
Work with Debtors to ensure timely collection of outstanding payments
Maintain customer accounts below 45 days overdue
Proactively manage high-risk accounts with the Debtors team

3. Asset and Equipment Management

Ensure company vehicles and equipment are properly maintained
Attend monthly reviews with the Regional Manager to report on business development

4. Stock Control

Liaise with warehouse to ensure stock availability and resolve queries
Support consignment stock processes when required
Monitor customer buying trends to assist with stock forecasting
Manage stock rotation and replenishment
Monitor claims stock and help customers manage stock levels and mix

5. Compliance

Operate within set controls and procedures to uphold company standards
Report risks and areas of concern to management
Promote compliance with relevant regulations to prevent waste or irregular expenditure

6. Customer Service

Maintain effective relationships with customers and colleagues
Resolve customer issues professionally and promptly
Liaise with internal teams to ensure customer queries are followed up
Deliver product and pricing presentations and training to customers
Support accurate customer data management
Provide customers with marketing materials and training on claims procedures

7. Cost Control

Promote efficient use of financial and company resources
Monitor pricing structures and gross profit; act where necessary
Minimize costs by optimizing resource use
Report any budget deviations to the manager

Core Values The role requires alignment with the company’s commitment to integrity, performance, and teamwork:

Honesty and Integrity
Mutual Respect, Trust, and Dignity
Openness and Transparency
Participation, Cooperation, and Teamwork
Performance and Accountability
Passion and Commitment

Essential Knowledge & Skills

Computer literacy (MS Office, ERP systems such as SAP)
Strong understanding of sales principles and practices
Effective communication skills (verbal and written)

Key Attributes

Proactive and self-driven
Results-oriented with strong analytical skills
Flexible and adaptable
Excellent planning and organizational skills
Customer-focused
Resilient under pressure


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