Outbound Sales Consultant

Job Description

Red Ember Recruitment is recruiting for an Outbound Sales Consultant for our client in Pretoria.

Requirements

Dial and connect

• Work through existing customer lead campaigns and cold lead campaigns with consistent energy and high activity, opening conversations from a cold start.
• Take live transfers from lead warmers, pick up the conversation smoothly, and carry the client through to a sale.

Understand and advise

• Present quotes clearly, explain product features, benefits, exclusions and costs in plain language, and handle objections without pressure.
• Close the sale and set the client up correctly for a smooth onboarding.

Stay compliant and accurate

• Make the required identity, purpose and call-recording disclosures
• Capture every interaction, outcome, disclosure and consent accurately and on time in the CRM.

Deliver and improve

• Meet daily activity and talk-time standards and monthly sales targets.
• Maintain call-quality and compliance scores, working to approved scripts and Treating Customers Fairly principles.
• Share what’s working, support teammates, and contribute ideas to dialling experiments and script improvements.

Minimum Required Qualifications:

• Matric.
• RE5.
• FAIS qualification (e.g. NQF5 Wealth Management).
• Class of business for the products you will sell.
• Continuous professional development (CPD) hours maintained once competent.
• A clear criminal, credit (ITC) and FAIS debarment record — part of the honesty and integrity standard under Fit and Proper.

Minimum Required Experience:

• At least 2 years’ experience in cold-calling: outbound, telesales or contact-centre sales in the insurance or financial services industry.

Requirements
Dial and connect Work through existing customer lead campaigns and cold lead campaigns with consistent energy and high activity, opening conversations from a cold start. Take live transfers from lead warmers, pick up the conversation smoothly, and carry the client through to a sale. Understand and advise Present quotes clearly, explain product features, benefits, exclusions and costs in plain language, and handle objections without pressure.

Close the sale and set the client up correctly for a smooth onboarding. Stay compliant and accurate Make the required identity, purpose and call-recording disclosures Capture every interaction, outcome, disclosure and consent accurately and on time in the CRM. Deliver and improve Meet daily activity and talk-time standards and monthly sales targets. Maintain call-quality and compliance scores, working to approved scripts and Treating Customers Fairly principles.

Share what’s working, support teammates, and contribute ideas to dialling experiments and script improvements.

Minimum Required Qualifications:

Matric. RE5. FAIS qualification (e.g. NQF5 Wealth Management). Class of business for the products you will sell. Continuous professional development (CPD) hours are maintained once competent. A clear criminal, credit (ITC), and FAIS debarment record — part of the honesty and integrity standard under Fit and Proper. Minimum

Required Experience:

At least 2 years’ experience in cold-calling: outbound, telesales or contact-centre sales in the insurance or financial services industry.