Lead Broadband Technician

Our client, a prominent player in the South African telecommunications landscape, is looking for an experienced Lead Broadband Technician to join their team in Pretoria, Gauteng
. This role is crucial for the successful deployment, maintenance, and troubleshooting of our client's cutting-edge broadband infrastructure, including fiber-to-the-home (FTTH) and other advanced connectivity solutions. You will be responsible for leading a team of skilled technicians, ensuring high standards of service delivery and customer satisfaction. This position demands a blend of technical expertise, leadership capability, and a commitment to operational excellence.

The ideal candidate will have extensive field experience and a thorough understanding of broadband network technologies. As the Lead Broadband Technician, you will play a key part in ensuring seamless connectivity for thousands of customers across the Pretoria metropolitan area. This role is vital to maintaining and expanding our client's service footprint.

• Lead, supervise, and train a team of broadband technicians in the installation, maintenance, and repair of broadband services.
• Perform complex installations and repairs of fiber optic and coaxial cable networks, including splicing, termination, and testing.
• Diagnose and resolve advanced network issues, including signal degradation, equipment malfunction, and service outages.
• Conduct site surveys and prepare technical reports for new installations and network upgrades.
• Ensure compliance with safety regulations and company standards during all field operations.
• Manage inventory of equipment and tools for the field team, ensuring adequate stock levels.
• Act as a primary point of contact for escalated customer technical support issues.
• Develop and implement best practices for service delivery and team efficiency.
• Participate in on-call rotations to address emergency service disruptions.

• A minimum of 4 years of experience in broadband network installation and maintenance, preferably in a leadership capacity.
• Proven experience with FTTH, FTTB, and HFC network technologies.
• Strong understanding of optical fiber splicing, termination, and testing procedures.
• Proficiency in using cable testers, OTDRs, and other relevant diagnostic equipment.
• Knowledge of telecommunications standards and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a team effectively.
• Valid driver's license and a clean driving record.
• Physical ability to work in various outdoor conditions and confined spaces.

• Our client offers a competitive salary, along with benefits such as a comprehensive medical aid plan, a retirement annuity, and paid time off.
• Opportunities for professional development and advancement within the company are readily available.
• The role provides the chance to work with state-of-the-art technology and to make a significant impact on the telecoms sector in Gauteng
  .
• Join a growing company that values its employees and their contributions.