Field Service Technician - Specialized Equipment

Our client, a globally recognized manufacturer of advanced scientific instruments, is seeking a dedicated Field Service Technician to service their client base in and around
** Pretoria**. This role requires an individual with a strong aptitude for electronics, mechanics, and complex systems to perform installations, preventative maintenance, and on-site repairs. You will be the primary point of contact for clients, ensuring their equipment operates at peak performance. This is a hands-on role that demands excellent diagnostic skills, a customer-centric approach, and the ability to work autonomously.

The successful candidate will be an integral part of a team dedicated to providing exceptional technical support and maintaining the company's reputation for quality and reliability in the Gauteng region. This position offers the chance to work with cutting-edge technology and develop specialized expertise.

• Install, calibrate, and commission specialized scientific equipment at client sites.
• Perform routine preventative maintenance and inspections to ensure optimal equipment function.
• Diagnose and troubleshoot technical issues, providing timely and effective repair solutions.
• Respond to customer inquiries and service requests, providing professional technical support.
• Maintain detailed service reports, documenting all work performed and parts used.
• Manage a schedule of service calls efficiently, prioritizing urgent issues.
• Maintain an organized inventory of spare parts and necessary tools.
• Provide basic user training to clients on equipment operation and maintenance.
• Adhere to all company policies, safety procedures, and client site requirements.
• Collaborate with the internal technical support team to resolve complex problems.

• Minimum of 3 years of experience in field service, electronics repair, or a similar technical role.
• Strong understanding of electronic circuits, mechanical systems, and software troubleshooting.
• Ability to read and interpret technical manuals, schematics, and diagnostic software.
• Excellent problem‑solving and analytical skills.
• Strong customer service and communication skills, with the ability to explain technical issues clearly.
• Proficiency in using diagnostic tools and test equipment.
• Valid driver's license and a reliable vehicle for travel.
• Ability to work independently with minimal supervision.
• Willingness to travel within the designated service area, occasionally overnight.
• Technical diploma or certification in electronics, mechanical engineering, or a related field is preferred.

• Competitive compensation package including a base salary and potential for performance bonuses.
• Company‑provided tools and diagnostic equipment.
• Travel expenses and mileage reimbursement.
• Opportunities for specialized training and career growth.
• Access to a supportive network of technical experts.
• A dynamic and independent work environment in
  ** Pretoria**.
• Paid vacation and personal leave.