Mortgage Branch Receptionist

Thanks for your interest in applying to the Bank of Utah. My name is Wendy Medley, and I work as Mortgage Loan Originator. As an introduction to our company, the Bank of Utah was founded in 1952, and is one of Utah’s largest privately owned community banks. We were named S&P Global Top 20 Bank two years in a row and a Top 100 Fastest Growing Company.

We strive to unlock the potential of our team members, clients, and community. We act with integrity in every decision, build trust through every interaction, and exceed expectations at every opportunity. We seek to responsibly create lasting prosperity today and for generations to come.

Mortgage Branch Receptionist to work Monday - Friday 9:00-5:00 at our Branch located at 475 East Main St. Suite B Price, UT. This Mortgage Branch Receptionist is responsible to answers and transfers customer phone calls. Provides assistance and direction to customers both internal and external. Performs various clerical duties as needed.

• High School Diploma required
• Experienced in Microsoft Office suite, especially Outlook, Word and Excel
• Must be exceptional at Customer Service over the telephone and in person
• Professionalism is key for making good first impressions on customers

• Great work-life balance, with a Monday-Friday schedule
• Competitive pay and benefits, including medical, dental and vision plans
• 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
• 12 paid bank holidays + paid time off, including paid parental leave
• Volunteer opportunities to make a difference in the communities where you work and live
• Awards and recognition to celebrate you and your colleagues for living the bank's values

• Operates telephone system. Transfers incoming calls to employees. Ensures that communication links between customers and bank employees are assured.
• Acts as receptionist. Greets and offers direction to customers/visitors. Assists customers/visitors in meeting their Mortgage Banking needs.
• Performs various clerical functions as directed by the Branch Manager. This may include:
  • Help in coordinating bill paying
  • Some initial data entry in mortgage software,
  • Some filing, typing word documents, assisting loan officers/originators with marketing tools,
  • Coordinates distribution of mail,
  • Orders office supplies,
  • May assist processors in doing basic processing duties such as telephone certifications, copying, etc.
  • Other duties as assigned.

* The wage listed is within the range associated with this position. Actual compensation will be based on qualifications and experience.