Academic Advisor - Price Campus

Overview

Incumbents in the Academic Advisor position advise prospective, current, and former students. Incumbents advise and assist students in the development of academic plans and class schedules. Additionally, incumbents assess academic level, attend to student academic inquiries, assist in the resolution of individual academic problems, and advise on academic program changes. Incumbents also prepare students’ graduation applications for Dean approval in Degree Works and assist students with semester-by-semester planning in preparation for declaring a major.

This is an on campus position at the USU Eastern campus in Price, Utah.

Reporting and Supervisory Responsibilities
The position is supervised by Director of Advising & Student Services who will also conduct performance evaluations.

• Provides advising services in person, by phone, or by email.
• Provides accurate information related to curriculum, graduation requirements, and university policies and procedures.
• Creates semester-by-semester graduation plan in Degree Works and monitors students’ progress toward their declared major.
• Provides information and strategies to utilize available campus resources and services.
• Maintains confidentiality.
• Assists students in making responsible and informed decisions impacting academic progress.
• Encourages and guides students as they define and develop realistic goals.
• Assists students to understand the purpose of higher education and the impact on life goals.
• Discusses the benefits of building a learning community, network, and support system among peers, professors, and mentors.
• Makes appropriate referrals to other University and non-university resources.
• Maintains records and documentation of advising interactions.
• Performs miscellaneous job-related duties as assigned.

Minimum Qualifications:

• Bachelor’s degree is required.

Preferred Qualifications

• Two years’ experience working in university or college advising office
• Master’s degree in advising or related field

Knowledge, Skills, and Abilities:

• Communicating:
  Communicates effectively both verbally and in writing.
• Problem solving:
  Analyzes information and evaluates results to select the best solution and solve problems.
• Monitoring:
  Measures performance of self; makes improvements and takes appropriate corrective action.
• Critical Thinking:
  Comes to well-reasoned conclusions, solutions, and approaches to problems.
• Team Building:
  Works to create a team-based environment. Consistently demonstrates cooperative behavior with colleagues, supervisors, and customers.
• Active Listening:
  Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt.
• Service Orientation:
  Actively seeks opportunities to help others.
• Conflict Resolution:
  Acts professionally when encountering customers who, at times, may be frustrated.
• Verbal and written communication skills and effective public speaking skills including ability to communicate with individuals as well as groups.
• Ability to work in a fast-paced environment with multiple demands and changing needs.
• Ability to work collaboratively within a team environment.
• Ability to work with students in 1:1 or group advising settings.
• Ability to learn and maintain current knowledge of complex program requirements, policies, and procedures.
• Ability to work with diverse student backgrounds.
• Ability to develop and/or deliver programs.
• Knowledge of and proficiency in a variety of current and emerging technology platforms.

Core Characteristics

• Take initiative.
• Maintain confidentiality.
• Be accountable.
• Behave ethically.
• Be honest and trustworthy.
• Demonstrate a strong work ethic.
• Be inquisitive.
• Be detail oriented.
• Be self-motivated.
• Efficiently manage multiple tasks.
• Be a team player.
• Be committed to improving USU.

Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
• Cover letter to be typed/pasted at the end of your application

Document size may not exceed 10 MB.

Commensurate with education and experience.

Plus excellent benefits.

Employees work indoors and are…