Software Engineer; Salesforce

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals.

The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Salary Range
:
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is:
Pay Range: $ – $.

Job Description Location:
Salt Lake City, Utah

• Lead engineering teams to deliver high-quality Salesforce solutions on time and within budget
• Serve as a trusted technical expert across multiple Salesforce domains, guiding 12 engineers and collaborating with architects, product, and project managers
• Enhance and evolve WGU’s Student Self-Service Enrollment platform, a mission‑critical system supporting student access and enrollment
• Design resilient, secure, and scalable Salesforce solutions that integrate with WGU’s cloud ecosystem (AWS, Mule Soft, Informatica)
• Implement modern engineering practices to improve performance, reliability, and maintainability
• Partner with cross‑functional teams to build cohesive, future‑ready systems
• Mentor engineers through coaching, technical reviews, and thought leadership

• 10 years in software development, including 5 years of hands‑on Salesforce engineering experience across multiple clouds and managed packages
• Expertise in Apex, Java, REST APIs, SOQL/SQL, Spring Boot, and integration tools such as Mule Soft or Informatica (IICS)
• Experience designing for scalability, reliability, and performance in cloud environments (AWS, GCP, or Azure)
• Proven ability to mentor engineers and lead through influence
• Strong communication and problem‑solving skills, with the ability to translate complex technical concepts for varied audiences
• Understanding of Salesforce governor limits, development lifecycle, and best practices for CI/CD, testing, and security
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)

• Experience with Salesforce architecture or contact‑center integration (CTI, SIP/VoIP, IVRs)
• Salesforce certifications (Platform Developer I/II, JavaScript Developer I)
• Familiarity with higher education or SaaS‑based platforms at scale
• Experience in lieu of education
• Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is at the discretion of the hiring manager.

• Introductory call with a Talent Partner (30 minutes)
• Interview with the hiring leader (45 minutes)
• Technical team interview (1 hour)

This is a full‑time, in‑office position at WGU’s office in Salt Lake City, Utah. While we welcome talented applicants from all backgrounds, WGU is not able to provide visa sponsorship for this specific role.

This is a full‑time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no…