Sales Coordinator

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Making people's professional dreams come true is what I live for! ZIM storyteller Z

Responsible for achieving sales goals and maintaining positive customer relations by supporting Field sales representatives and customers. Improve productivity by ensuring all Field Sales Representatives have high-quality, up-to-date support materials and leads.

• Compile lists of prospective customers for sales leads from various sources including ZIM, external databases, trade shows, and directories.
• Research and prepare materials for customer meetings, including past performance, forecasts, needs, issues, opportunities, and financials.
• Create and update agreements.
• Update account plans/profiles based on Field Sales input.
• Follow up with clients and resolve issues.
• Address ad-hoc problems.
• Communicate relevant customer issues to Customer Service and ensure resolution.
• Inform customers about changes such as rates, schedules, and new shipping methods.
• Create meeting reports in CRM.
• Monitor customer performance.
• Track and report on activities.
• Screen new and lost customers.

• Academic background in Economics, Business Management, Marketing, Logistics, or similar.
• At least 2 years of experience in sales or customer service roles.
• Experience in the local FFW/shipping industry is required.
• Proficiency in MS Office, Excel, and CRM systems.
• Strong command of English (speaking, reading, writing).
• Fluency in French is highly preferred.

Associate

Full-time

Sales, Administrative, and Supply Chain

Maritime Transportation, Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation

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