Part-time/Administrative Assistant - In-Office BC Job Prince George area,BC Canada,Administrative/Clerical

Position: Part-time/Administrative Assistant - In-Office BC )

Company:

Claims Pro LPPart-time/Administrative Assistant - In-Office (Prince George, BC Canada)
Salary range: $18.05 - $25.08 hourly

We have an existing opportunity to add an Administrative Assistant to our team! This position is primarily in-office with the potential for hybrid opportunity.

Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the Claims Pro team determines coverage, legal liability, and settles claims with excellent customer service.

Job Summary
Claims Pro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. The key focus of the position is to provide effective and efficient administrative support within a fast-paced environment. The position duties include typing, computer work on our internal software program and MS Office, file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff.

Other duties as may be required.

The hourly range for this role is $18.05-$25.08 per hour - Hourly rate is commensurate with experience, qualifications, and internal equity

Responsibilities:

Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines

A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner

Professional telephone manner and excellent communication skills both written and verbal

Ability to problem solve and work well independently and in a team environment

Strong organizational skills with an ability to re-prioritize tasks and manage time effectively

Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization

Ability to work well under pressure and maintain composure in a fast paced and changing environment

Maintaining applicable information and data entry within internal claims management software.

Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files

Transcribe data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster

Transcribing reports and statements when required

Processing client invoicing for claims and prepare files for closure

Administrative support to the district manager, assistant branch manager and property supervisor as needed

Coordinating and arranging various appointments for adjusters in addition to handing both incoming/outgoing phone inquiries

Reception relief answer phones and forward calls in a timely, professional and efficient manner

Other duties as assigned

Qualifications and

Experience:

Grade twelve diploma

A post-secondary diploma in Office Administration will be given preference.

Previous experience within a dynamic team will be given preference.

Experience in an administrative support environment is preferred

Any insurance experience would be an asset

Previously demonstrated ability to execute high attention to detail

Demonstrated ability to manage changing priorities and proven organizational skills

Demonstrated behaviors showing initiative behaviors and follow-up skills

Demonstrated ability to maintain a high level of confidentiality

Demonstrated professionalism and work ethic

Proven ability to contribute to and work well within a team environment

Intermediate experience with Word
, and strong Excel skills are required

All other computer applications –must have the aptitude and ability to learn as required

All prospective employees must pass a background check

Environment/Working Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.

SCM welcomes resumes submitted directly from candidates.


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Job Posting Language

Part-time​/Administrative Assistant - In-Office BC

Part-time/Administrative Assistant - In-Office BC