Senior Program Assistant Northern Rural Rural Immersion

Position: Senior Program Assistant Northern Rural, & Rural Immersion)
remote type:
This position is eligible for a hybrid work arrangement, however, may be subject to change due to operational requirements.
* Administers work flow and designs operational processes in consultation with the Rural Immersion/Prince George/Northern Rural Site Director and Site Coordinator
* Responds to complex inquiries and triages dynamic, sensitive, and confidential issues in varying domains such as resident performance, preceptor issues, financial concerns and other elements of program delivery
* Supports the Site Directors (SD) and residents in navigating/interpreting University, Faculty of Medicine, and Postgraduate Education policies; provides recommendations for site specific guidelines
* Organizes and supports the Site Resident Education Committee; in collaboration with the SC, ensures key issues are brought forward for discussion
* Organizes and facilitates educational functions such as orientation, practice exams, procedural skills workshops, simulation sessions, scholarship events, and other curricular activities as needed.
* Organizes faculty development and behavioral medicine sessions in collaboration with Site Faculty.
* Supports the accreditation processes by identifying areas of risk and providing recommendations to the SC and SD; contributes to accreditation documentation; coordinates logistical aspects of accreditation visits
* Responsible for maintaining current policy and curricular information on the Rural Immersion, Prince George, & Northern Rural intranet site (Entrada)
* Acts as a liaison between the Prince George-based FPPG team, Central FPPG office, Training Site stakeholders, clinical departments, and residents
* Arranges for pagers, computer access and building access cards for residents in collaboration with the Prince George FPPG staff and the Reginal Program Assistants (east/west)
* Provides cross-coverage for the Fort St. John and Terrace sites
* Prepares meeting materials and provides additional meeting/workshop support as needed: scheduling, booking rooms, coordinating catering, generating/circulating agenda and preparing minutes
* Other duties as required
* Develops the academic schedule, topics, and events in collaboration with the SC and SD; sessions vary in style and delivery (procedural skills workshops, scholarly/research projects, simulation labs, didactic sessions, journal club etc.)
* Responsible for recruitment and scheduling of presenters
* Distributes objectives and cases and all supporting documentation to residents and presenters
* Responsible for securing rooms and video conferencing options as well as troubleshooting issues during the delivery of the session
* Coordinates academic sessions with other FPPG sites to share teaching resources
* Maintains an in-depth knowledge of the financial policies and procedures in relation to the FPPG program, with emphasis on resident reimbursement, teaching payments and faculty reimbursements
* Tracks and submits academic teaching payments
* Monitors spending of the Resident Activity Fund: approves and processes reimbursements, instructs residents and faculty on the parameters of use for the Resident Activity Funds
* Approves and triages resident reimbursements paid by PGME; drafts communication pertaining to PGME reimbursement policies
* Tracks and calculates clinical teaching payments and provides detailed reports to the SC and FPPG Central Office
* Previous medical education or post-secondary administrative experience an asset.
* Experience with working in a collaborative, team environment.
* Excellent organizational skills including setting priorities and managing multiple tasks is a requirement.
* Proven experience in dealing with a diversity of people in a calm, courteous, and effective manner.
* Familiarity with MS Office Suite required and must be comfortable with navigating a variety of administrative web based systems.
* Role requires flexibility to assist with special events outside of normal working hours.
* Must have excellent problem-solving skills, and the ability to navigate in the changing landscape of medical education.
* Ability to take initiative, determine course of action and then follow through independently.
* Ability to communicate effectively, both verbally and in writing.
* Works independently and productively in a hybrid and distributed work environment.
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