Showroom Supervisor

Job Overview

As the Showroom Supervisor, you will oversee all aspects of the plumbing showroom including sales, operations, and financial performance while providing the leadership required to meet or exceed financial targets and ensuring high levels of customer satisfaction.

• Outstanding mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with solid core values
• Participation in our pension plan with employer contributions
• Work‑life balance and flex time

• Drive sales and meet or exceed sales, product and gross profit targets while growing profit‑sharing
• Develop and build strong relationships with designers, home builders and architects to grow profitable sales
• Set individual product line and teammate sales goals and hold the team accountable for meeting or exceeding sales and gross profit targets
• Analyze financial performance and implement appropriate strategies to increase sales, improve margins, manage assets, and increase both ROI and profit‑sharing
• Enter orders and quotes in the system, expedite purchases while maintaining proactive communication with customers
• Build relationships in the community through local marketing efforts, hosting special events to build the customer base, and attending industry related events such as the Kitchen and Bath Expo
• Safeguard and maintain Profit Centre assets – buildings, inventory, equipment, and receivables
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Perform other tasks as requested by the Profit Centre Manager

• College and/or University degree preferred
• A minimum of 3 years of experience with showroom sales; plumbing, kitchen or bathroom showroom sales preferred
• Knowledge of kitchen and bath design trends
• Valid driver’s license with a clean driver’s abstract
• Proficient in the use of Microsoft Office software
• Possess a strong work ethic and high standard of integrity
• Ability to build quality relationships with teammates, customers, and key vendors
• Possess strong sales skills, able to close the sale as well as lead and coach a highly effective sales team
• Able to interpret financial information and develop appropriate strategies to ensure long term business success
• Creates and builds a strong team setting, inspiring the sales team to achieve the highest levels of customer and employee satisfaction
• Possess strong organizational skills with the ability to multitask
• Ability to learn and operate the applicable software system used to process orders
• Intermediate math skills

• Previous experience with or knowledge of products sold in the plumbing, kitchen, or bathroom showrooms
• Experience using Trend and Eclipse

Salary Range: $45,000–$50,000

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law.

We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

EMCO uses third‑party artificial intelligence to assess resumes to facilitate the review of candidates.