Sales Supervisor; NOC– Ramada

Volunteer Experience
· Work Experience
· Work & Career

Location:

444 George Street Prince George, BC V2L 1R6

Salary: $24.00 to $28.00 hourly (To be negotiated) / 35 to 40 hours per week

Terms of employment:
Permanent employment, Full time

Shift availability:
Evening, Night, Shift, Flexible hours, Morning, On call, To be determined, Day, Weekend, Overtime available

Starts as soon as possible. Benefits:
Health benefits

Vacancies: 1

Source:
Job Bank #

Secondary (high) school graduation certificate

2 years to less than 3 years

Work must be completed at the physical location. There is no option to work remotely.

• Verifies that business booked is within hotel parameters.
• Closes the best opportunities based on market conditions and individual property needs.
• Executes operational aspects of business confirmed (e.g., generating proposal, writing contract, customer correspondence).
• Reviews and supports the work of the Sales Co‑Ordinator to ensure accuracy in proposals, contracts, and client communications.
• Assists Executive Team in planning of budgets and programs including advertising, public/media relations, database/direct marketing, sales promotions, event marketing, website, and collateral development.
• Works collaboratively with other departments (e.g., Room Division, Reservations and Front Office Team) to verify sales efforts are coordinated, complementary, and not duplicative.
• Acts as a liaison between the Sales Co‑Ordinator and other departments to ensure seamless communication and execution of bookings.
• Performs creative, professional and effective site inspection tours to prospective clients.
• Effectively resolves guest issues that arise as a result of the sales process.
• Supports the resolution of escalated client or operational issues involving the Sales Co‑Ordinator.
• Transfers accurate, complete, and timely information to property in accordance with brand standards.
• Provides input for the weekly and monthly forecast.
• Assists in reviewing and validating sales reports and forecasts prepared by the Sales Co‑Ordinator.
• Understands and actively utilizes company marketing initiative/incentives to close on business.
• Effectively leverages other sales resources to achieve personal and team related revenue goals and comfortably entertains appropriate clients.
• Supports onboarding and training of new sales team members as required.
• Possibility of business travel to represent professionally the hotel in the intent to convert and/or uncover sales leads.
• Implements an ongoing program for employee orientation, training and development.
• Ensures the Sales Coordinator is fully trained on systems, processes, and brand standards.
• Ensures that quality services are rendered by the department in meeting guest needs and that guest relations are enhanced.
• Monitors service standards within the sales process and provides corrective guidance when necessary.
• Follows company policies and procedures and is able to effectively communicate them to all staff and colleagues.
• Ensures adherence to company policies and procedures within the sales team.
• Maintains a professional image at all times through appearance and dress.
• Maintains a healthy social workplace free from bullying or prejudice.
• Promotes a positive, inclusive, and collaborative team environment.
• Provides recommendations for personal and staff development and continuously works to maintain a progression plan for the department.
• Participates in performance evaluations and provides input on the development of the Sales Co-Ordinator.
• Knowledgeable of hotel property, amenities, area attractions and transportation.
• Prepares for, attends and takes the appropriate actions for weekly/monthly and annual meetings as required by the Direct Report.
• Handles and responds in a timely manner to incoming corporate/group/catering/transient inquiries that are within predefined Sales parameters.
• Prospects for new business.
• Works with customers to align preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.
• Verifies that business is turned over properly and…