Collections Security Officer

• Job Category Fund Collections, Armed Security
• Employee Type Full Time
• Manage Others No

• Name Lee Ann Hille
• Phone

Since 1929, J&J Gaming has been a leader in Gaming and Amusements and a trusted partner. Today, our focus remains steadfast: to provide world‑class service to help businesses succeed. Our customers and our team members have been, and will always be, #1 priority. We are looking to expand our workforce with team‑oriented individuals with a positive mindset. We provide eligible employees with a comprehensive benefits package including health, dental and vision insurance, life and disability insurance, paid time off, and a 401(k) retirement plan.

The mission of the Collections Security Officer is to execute video gaming collections. This position requires carrying a firearm. Successful candidates must be 21 years or older, have a valid driver’s license with a good record, have a valid FOID card, and pass Illinois Gaming Board and Illinois Department of Professional Regulations requirements which includes fingerprinting. The position requires an individual with a strong moral character and calm demeanor to operate in a fast‑paced environment, performing tasks at customer establishments while maintaining constant awareness of surroundings ensuring a secure environment.

• Maintain strong Customer Service Orientation.
• Secure, handle, and transport currency with professionalism and precision.
• Safe transport and accounting of issued funds assigned daily to resolve issues related to gaming.
• Accurate and detailed record keeping of fund transactions.
• Generation and collection of machine activity reports.
• Maintain constant awareness of surroundings and communication.
• Follow all department, company, and state policies and procedures.
• Assist in other responsibilities as assigned.

High school diploma or GED.

• Must be at least 21 years of age.
• Must be able to pass and maintain necessary licensing for Gaming and Armed Security.
• Valid driver’s license with clean driving record.
• Must possess a valid FOID card.
• Ability to read, write and use basic math skills (addition, subtraction, multiplication, and division).
• Ability to communicate effectively with customers, peers, managers, and across functions.
• Prior experience in private security, military, or law enforcement preferred.

This position has no supervisory responsibilities.

The physical demands here are representative of those that must be met by an employee to successfully perform the essential job functions of this job.

While performing the duties of this job, the employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch or crawl and frequently required to use hands and fingers to handle or feel; and reach with hands or arms. The employee must occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Travel within the region is expected for this position.

Must be able to pass Illinois Gaming Board and Illinois Department of Professional Regulations requirements which includes fingerprinting.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.