After Sales Support Administrator

As a Sales Support Representative, you will play a crucial role in supporting our sales team and ensuring smooth operations. Your attention to detail, strong organizational skills, and ability to work collaboratively will contribute to our overall success. Join our team as a liaison between customers, sales staff and administration and be part of a dynamic and growing organization.

• Provide support to the sales team by assisting with order processing, corporate paperwork and customer inquiries
• Communicate and resolve issues between customers, sales personnel and administration
• Handle customer complaints and resolve issues in a professional and timely manner

• Knowledge of Home Improvement Products (Windows, Doors, Roofing, Siding and Floor Coverings: Hardwood, Ceramic, Carpet and vinyl)
• Detail Oriented and Exceptional Follow-Up
• Previous experience in a sales support or administrative role preferred
• Strong organizational skills with the ability to prioritize tasks and meet deadlines
• Excellent communication skills, both written and verbal
• Proficient in using Microsoft Office Suite and Google Drive
• Knowledge of retail math concepts and calculations
• Home Improvement: 1 year (Required)

• 401(k) 2% match
• Employee discount
• Opportunities for advancement
• Paid training
• Referral program

• 8 hour shift
• Day shift
• Monday to Friday

In person

Job Type: Full-time Pay: $50,000.00 - $75,000.00 per year