Workflow Coordinator

Overview

Munich Re America Services (MRAS) is a shared service organization that delivers services to all Munich Re US P&C Companies and other group entities. We’re adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients.

The Workflow Coordinator is responsible for identifying and accurately distributing a high volume of accounting and claims related correspondence.

Future focused and always one step ahead.

• Identify and categorize correspondence received from our clients according to content (first notice of loss, updates, financials, statement of accounts, etc.)
• Ensure correspondence is assigned to the correct loss number and department and person for handling within Claims or Reinsurance Accounting.
• Research newly reported losses do not already exist in global reinsurance system prior to categorizing content as first notice of loss.
• Respond, with guidance, to internal and external client requests utilizing both written and verbal communication.
• May participate in projects as needed.

• High school diploma required.
• 2+ years office experience preferred.
• Obtain a working knowledge of Munich Re operational and/or financial processing systems.
• Have a working knowledge of MS Office Suite, specifically Microsoft Outlook.
• Strong organization, prioritization and follow-through skills for handling high volume intake in order to meet deadlines; ability to multi-task.
• Strong interpersonal skills including verbal and written communication, relationships and teamwork.
• Open‑minded, receptive to innovation and automation.
• Uses judgement and problem solving skills to detect routine issues.
• Ability to develop a working knowledge of MRAm organization and functions performed.
• Ability to review and identify contract terms applicable to job function and obtain familiarity with reinsurance terms and concepts.

The Company is open to considering candidates in Princeton, NJ. The base salary range is $46,000 - $63,000 plus opportunity for company bonus based upon a percentage of eligible pay. The salary estimate displayed represents the typical salary range for candidates hired in this position in Princeton, NJ.

Benefits include health insurance coverage, an employee wellness program, life and disability insurance, 401(k) match, retirement savings plan, paid holidays and paid time off (PTO).

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.