Sales Operations & Compliance Manager

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Key Responsibilities
:

• Manage and optimize sales operations processes, including CRM data maintenance, channel management, quote-to-cash workflows, and revenue forecasting.
• Provide data analysis and system support such as pipeline segmentation, forecasting, and sales metric insights.
• Drive sales process improvements, including the development of sales toolkits, playbooks, onboarding, and ongoing training programs.
• Support inside sales activities including drafting and reviewing sales contracts, quotes, project proposals, purchase orders, and statements of work.
• Get hands‑on experience with tasks typically handled by sales peers and provide backup for skill gaps currently in the team.

Contract Review & Regulatory/Compliance Support

• Review customer contracts (MSAs, NDAs, SOWs) to identify potential risks and key clauses; collaborate with legal counsel for further evaluation as needed.
• Manage contract lifecycle activities, including renewal notifications, key term compliance, and deliverable tracking.
• Support maintenance of internal quality and regulatory documentation, assisting with document reviews, client responses, and legal/quality audits.

Cross‑Functional Collaboration & Strategic Support

• Work closely with Sales, Customer Success, Finance, and Marketing teams to ensure process alignment and effective collaboration.
• Assist with audit preparation, client due diligence, and response to RFP questionnaires.
• Participate in building scalable sales operations infrastructure and process frameworks during company growth.

Qualifications
:

• 5+ years of experience in Sales Operations, preferably in a software company with a SaaS model, ideally within healthcare or life sciences.
• Proficiency with CRM tools (e.g., Salesforce, Hub Spot), sales automation platforms, and operational dashboards.
• Experience reviewing B2B commercial contracts and understanding of basic legal terms and risk issues.
• Thrives in a dynamic startup environment with fast turnaround demands, flexible working hours, and the ability to take on multiple functions as needed.
• Highly organized and analytical, with strong attention to detail and the ability to manage multiple work streams.
• Excellent communication and collaboration skills across technical and non‑technical teams.
• Familiarity with finance or quality frameworks in the life sciences industry is a plus.
• Bachelor’s degree required; legal, business, or life sciences background preferred.

Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position.