Associate Director, Business Operations & Strategy

Bio Labs is a global innovation infrastructure company creating the physical and community backbone that powers life science discovery worldwide. Through a growing network of premium shared laboratories and coworking spaces, Bio Labs provides turnkey access to state-of-the-art research facilities, entrepreneurial programming, and deep industry and capital connections. These integrated ecosystems enable innovators - from early-stage founders to established R&D teams - to rapidly translate ideas into impact without the constraints of traditional lab ownership.

The Bio Labs network now spans major innovation hubs across the United States, Europe, and Asia, serving as a catalyst for collaboration and a launchpad for breakthroughs that advance human health and sustainability. Learn more labs.io.

ROLE OVERVIEW

Reporting to the Regional Director, the Associate Site Head (Associate Director, Business Operations & Strategy) at Bio Labs Princeton supports the overall management of occupancy, marketing, partner engagement, site operations, and ecosystem relationships.

This role provides critical sales and strategic support to the Regional Director and contributes to the site's success by:

• Driving the site's business development, marketing, and reporting activities.
• Leading the development and management of partnerships with key regional stakeholders.
• Supporting events programming, both internal and external.
• Ensuring efficient day-to-day operations and a white-glove customer experience.
• Serving as a key member of the regional Bio Labs team, helping drive Bio Labs' strategic, financial, and growth objectives while fostering collaboration across the Bio Labs network.

Responsibilities

• Support occupancy goals and contribute to developing the site's business pipeline.
• Foster positive relationships with residents and ensure a high level of satisfaction and engagement.
• Lead external marketing and leadership efforts.
• Help cultivate local partnerships with universities, venture capital firms, trade organizations, and other stakeholders in the regional life sciences ecosystem.
• In partnership with the site's Events Lead, coordinate, host, and execute events, programs, and networking activities that enhance community and visibility.
• Support the preparation and management of site contracts, proposals, and budgets.
• Support the Regional Director in overseeing daily site operations and ensuring smooth execution of business and administrative processes.
• Track and report operational and financial performance metrics to headquarters.
• Assist in managing team performance, engagement, and professional development in collaboration with Human Resources.
• Conduct market and competitive analyses to inform pricing strategies and identify new opportunities.
• Collaborate with the Business Operations & Strategy leadership team to streamline and improve business operations.
• Perform additional tasks and responsibilities assigned to support evolving business needs.

Qualifications

• Bachelor's degree required; advanced degree (MBA, MS, or PhD in a life science or related field) preferred.
• Minimum 3 years of experience in business development, strategic partnerships, marketing, operations, or related roles in the biotech/life sciences sector.
• Excellent communication, interpersonal, and presentation skills.
• Familiarity with early-stage company creation, venture investment, or innovation ecosystems preferred.
• Experience with sales and marketing preferred.
• Experience supporting program budgets, forecasting, and fiscal management. Highly organized, collaborative, and proactive, with a strong sense of initiative.
• Strong relationship-building skills and comfort engaging with diverse stakeholders.
• Ability to work independently while maintaining close coordination with the Regional Director and broader Bio Labs network.
• Willingness to respond to site or lab-related issues outside standard business hours.
• Ability to lift and carry a minimum of 25 pounds and stand for extended periods.
• Availability to attend after-hours events.
• Willingness to travel as required.

Bio Labs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.