Transaction Processing Associate III

Conduent State & Local Solutions, Inc. seeks a Transaction Processing Associate III to support mission-critical government programs. In this role, you will process high-volume financial and service transactions, ensure data accuracy, and meet strict service-level agreements. You will investigate discrepancies, maintain compliance with state and local regulations, and generate reports that support audits and performance metrics. Working in a collaborative, performance-driven environment, you'll contribute to continuous process improvement and help deliver reliable services that impact transportation, healthcare, and public assistance programs.

Responsibilities

• Process high-volume financial and transactional data accurately and on deadline for state and local government programs
• Validate, reconcile, and research transaction discrepancies using established procedures and systems
• Maintain data quality, confidentiality, and compliance with government and company policies
• Use transaction processing and case management systems to enter, update, and track work items
• Generate routine reports and summaries to support audits, performance metrics, and client requirements
• Collaborate with supervisors and cross-functional teams to resolve complex processing issues
• Identify process gaps or errors and recommend improvements to enhance efficiency and accuracy
• Support implementation of new procedures, technologies, or program changes through testing and feedback
• Respond to internal and external inquiries about transaction status and resolve issues professionally
• Adhere to performance targets for productivity, quality, and service-level agreements

Required Skills

• Transaction processing
• Data entry
• Financial reconciliation
• Case management systems
• Government program operations
• Excel and reporting tools
• Quality assurance and auditing
• Compliance and confidentiality
• Process improvement
• Customer service communication