Client Service Representative- Front Desk Receptionist

Position: Client Service I Representative- Front Desk Receptionist
** About the Role*
* Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.

** Your Impact*
* Main Responsibilities:

- Promptly informs supervisor of potential problems or customer concerns.

- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.

- Strong focus on providing good customer service.

- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.

- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.

- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.

- Site responsibility and location of coverage may change based on client and/or division needs.

Reception/Office Services:

-Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer.

-Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings.

-May also be responsible for copy/binding/copier maintenance.

*
* About You:

The Skills & Expertise You Bring*
* Please note:

this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly

- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.

- Basic computer skills/technical knowledge.

- Ability to multitask and prioritize in order to meet deadlines.

- Good customer service and communication skills.

- Ability to work with minimal supervision.

- Ability to work OT as needed.

- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.

- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).

- Ability to lift up to 50lbs.

- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

** Company Overview*
* About our Company
-Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility.

To learn more about Canon, visit us at  and connect with us on Linked In at  .

** Who We Are*
* _Where Talent Fosters Innovation._

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit.

We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

** What We Offer*
* You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

** And Even More Perks!*
*…