Receptionist Per Diem

Come work for the best and experience the difference!

Medford Leas is a Quaker based Continuing Care Retirement Community, serving more than 600 residents in an active living environment with extraordinary health care services on two campuses in Medford and Lumberton, New Jersey. Since its opening in 1971, Medford Leas has been recognized nationally for its leadership, innovation, superior health and wellness services and a unique 180-acre arboretum campus setting.

The Receptionist welcomes and assists staff, residents and visitors to Medford Leas, providing an outstanding customer experience. The Receptionist handles incoming, emergency and resident-related service calls and provides a variety of administrative services that support residents, resident family members, staff and visitors. The Receptionist works collaboratively with all departments and staff and acts as a liaison between staff, residents and visitors to communicate requested information and/or provide guidance to visitors and members of the community.

The Receptionist communicates with all community members and visitors in a positive, welcoming and friendly manner and uses good judgment in order to be respectful of confidential matters in order to protect the privacy of residents, family members and employees.

COVID-19 Series plus Booster are required.

Annual Flu Vaccine Required.

• Communicates effectively and provides outstanding customer service to residents, staff and visitors. Demonstrates a high level of professionalism, a professional appearance and a positive can do attitude when interacting with others and when dealing with issues that arise.
• Welcomes in a courteous, polite and warm manner all visitors, family members, residents, staff, job applicants, contractors and service providers directing and announcing them appropriately if needed. Provides first impression of community.
• Responds to the needs of residents, families, prospective residents, vendors and visitors by providing immediate and courteous information or assistance and/or by following up if an answer or solution is unclear.
• Operates facility telephone and radio systems effectively and with proper etiquette at all times; determines nature of call and relays information or routes call as appropriate.
• Triages emergency calls, doors and fire alarms and responds in accordance with established policies and procedures. Calls the fire department or police as directed. Properly logs pertinent information in the One Note Log.
• Serves as dispatcher for emergency calls, fire alarms and emergency situations. Notifies appropriate staff immediately in the event of an Off Hook, call on the 3666 emergency line, Call to Aid notification on panel or a suspicious visitor.
• Maintains confidentiality of information regarding employees and residents.
• Maintains accurate resident census in the Red Book that is accessible to residents by following the Red Book Policy.
• Maintains office security by following safety procedures and controlling access via the Reception Desk visitor and contractor logbooks, issuing contractor badges.
• Responsible for allowing access to doors, Rogers Residence, Woolman Courts, Parking Lot I, Wellness Center, Loading Dock and Arts & Social Wing.
• Follows proper procedures for emergency situations or security alerts (i.e. resident elopement, civil disturbance, employee termination, etc.). Deals with emergencies calmly and effectively.
• Member of the community's emergency response team.
• Accepts job applications from applicants and processes them onto Human Resources.
• Makes and records reservations for guest rooms using appropriate procedures in the Guest Room scheduler.
• Responsible to account that all charges put through the Reception Desk are recorded in the appropriate manner. Notifying Lead Receptionist and Administration Services Supervisor of any mistakes and properly completing cashier close out at the end of every shift.
• Accurately performs a wide variety of clerical and administrative assignments including, but not limited to, typing, filing, word processing, copying, collating, faxing, making file folders, or other as needed.
• Maintains…