Client Service Representative- Front Desk Receptionist

Client Service I Representative
- Front Desk Receptionist About this position

Client Service I Representative
- Front Desk Receptionist

Location:

US-NJ-Princeton

Job : 33680

Type: Full-Time

# of Openings: 1

Category: Office Services

About the Role

Responsible for prompt delivery of on-site assignments, providing customer service and ensuring customer satisfaction.

Main Responsibilities:

• Promptly informs supervisor of potential problems or customer concerns.
• Reviews and responds to management and client requests via emails, phone calls, text messages and verbal communication.
• Focus on providing excellent customer service.
• Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly documented.
• Responsibilities may include Copy/Print Production, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
• Attends cross-functional trainings to provide coverage when staff is short.
• Site responsibility and coverage location may change based on client and/or division needs.

Reception/Office Services:

• Perform general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, and entering data into computer systems.
• Respond to customer needs and requests, accept deliveries, and set up food and beverages for meetings.
• May be responsible for copy, binding, and copier maintenance.

Please note:

this is a customer-facing role that requires compliance with customer policies and protocols, which may include COVID-19 vaccination and related measures.

Salary: $17.20 - $23.37 hourly
.

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
• Basic computer skills/technical knowledge.
• Ability to multitask and prioritize to meet deadlines.
• Strong customer service and communication skills.
• Ability to work with minimal supervision and OT as needed.
• Ability to obtain security and/or other clearances as required by customers to enter their premises.
• May require driving between multiple client locations and a valid driver's license with acceptable driving record.
• Ability to lift up to 50 lbs and to spend extended periods standing, bending, walking, reaching, and pulling while performing duties.

Canon U.S.A., Inc. is a leading provider of imaging solutions for the United States and international markets. The company values Kyosei philosophy and social and environmental responsibility. For more information, visit

• Competitive compensation and benefits package, including medical, dental, vision, 401(k), and discretionary programs.
• Employee referral bonuses, employee discounts, dress-for-your-day program, and volunteer opportunities.
• Other benefits and programs described in the company’s life-at-canon information.

We comply with applicable laws and regulations. All applicants must be legally authorized to work in the United States. The company does not sponsor visas. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.