Regional Engagement Specialist

Princeton University’s Office of Housing and Real Estate Services (HRES) is seeking to fill the role of the Housing Regional Engagement Specialist who will be the main point of contact for either a geographical region of the student housing inventory (undergraduate) or student housing population (graduate) and will serve as an entry point into the HRES organization. Student housing operations at Princeton is unique and diverse with 6,200 dormitory beds for undergraduate and graduate students on campus, and approximately 1000 rental apartment units for graduate students.

Reporting to the Associate Director for Engagement, the Specialist will be the face of the department for the student housing community through regular and sustained contact with the Residential Colleges, Office of the Dean of Undergraduate Students (ODUS), the Graduate School, and students. The Specialist will be responsible for developing partnerships within HRES, The Service Point and all other units within University Services, as well as with other campus service providers to respond to undergraduate and graduate student life administrative staff and student priorities to meet the programmatic goals of the residential life program in these areas.

Through sustained engagement, the Specialist will assist in ensuring the alignment of the department’s processes and facilities management functions with student life programmatic goals and service needs.

The Specialist will work across this broad spectrum and will need to understand the various living and dining needs and priorities of the undergraduate and graduate student populations. In order to stay relevant to and connected with the ongoing work around these living and dining issues, the Specialist will work closely with the student life administrative staff, student staff [Community Living Advisors (CLAs), Residential College Advisors (RCAs), Residential Life Coordinators (RLCs), Resident Graduate Students (RGSs)], and students.

This work will require sustained visibility and engagement within their area of responsibility, including regularly attending meetings and devising creative ways to communicate HRES information and priorities.

In order to achieve success, the Specialist must have excellent written and oral communication skills, and a high degree of responsiveness. The Specialist must also have an understanding of how facilities and student life issues intersect and how to effectively manage intra- and interdepartmental relationships to achieve results.

A cover letter is required for full consideration.

• Student Housing Engagement Coordination:
  For either the geographical region of campus or the student population (graduate) to which they are assigned, the Housing Regional Engagement Specialist is the department’s main point of contact and the front-facing representative.
• Through regular walkthroughs of their areas of responsibility, develops and maintains knowledge of the housing facilities and their conditions including unit configurations, common areas, furniture and appliance distribution throughout the area, and specialty program areas (i.e. co-op kitchens, limited access kitchens, student group rooms, etc.).
• Develops and maintains relationships with campus partners and understands the needs related to the residential life program for undergraduate and graduate students.
• Serves as a liaison and works closely with partners in University Services and including, but not limited to, Building Services, Grounds and Building Maintenance, and the Department of Public Safety.
• Establishes regular contact and interaction with students and administrators to understand and coordinate responses to the unique housing-related issues within their area of responsibility and related to the Residential College program, the upper class housing program, and the graduate housing program.
• Ensures that the Occupancy Management and Housing Facilities teams understand the needs of the student life program including gender inclusive housing, independent student needs, dining coops, residential college collectives, summer housing programs, and outputs from the Strategic Framework…