Vendor Manager II

Company Overview

TD Bank, Americas Most Convenient Bank® is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid‑Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services.

TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit  Find TD Bank on Facebook at  and on Twitter at  and

TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto‑Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto‑Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit

We offer a competitive salary and benefit program, including comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Job Code: 403692

Department:
Risk Management

Location:

Mount Laurel, NJ

Date Posted:
March 21, 2023

The Vendor Manager II manages Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards. Vendor Managers are expected to understand and maintain knowledge of Business Arrangement terms (including key Third Party and business segment or corporate function (TD) deliverables). Vendor Managers are also responsible for monitoring, analyzing and reporting on performance of Business Arrangements and identifying and escalating issues where identified in order to mitigate risk.

On more strategic, critical and/or complex relationships across multiple business segments or corporate functions, role may also act as the Lead Vendor Manager supporting the Accountable Executive that owns TDs relationship with the Third Party.

Depth & Scope: Expert level professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas. Integrates the broader organizational context into advice and solutions within own area. Has some industry knowledge and can build an understanding of the industry, competition and the factors that differentiate the organization. Applies best practices to implement process, product or service improvements.

Acts as a subject matter expert within their own area of specialty or a resource for others. Supports projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs. Contributes to setting standards within area of expertise. Supports complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders. Impacts a range of functional programs and operations across own and related teams.

Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels. Supports stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels. Works independently as the lead and guides others within area of expertise. Identifies and leads problem resolution for complex issues at all levels.

• Undergraduate degree and 5+ years of related experience.
• Proficient knowledge of Vendor Management, Business Arrangements, Third‑Party Management Lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements.
• Knowledge of current and emerging competitor and market trends.
• Knowledge of Risk Management environment,…