Front Desk Care Coordinator

Description

Location:

Princeton, NJ

Employment Type:

Full-Time (40 hours per week, in-person)

Salary Range: $50,000 – $55,000 annually (commensurate with experience)

Company:
Tree of Life Counseling Center, LLC

About Tree of Life Counseling Center Tree of Life Counseling Center is a family-owned and operated, growing mental health private practice with offices in Freehold and Princeton, NJ. Since 2016, we’ve been committed to providing high-quality, affordable mental health care to our community. Our supportive and collaborative team serves over 1,600 clients weekly—both in person and remotely—offering a full range of therapy services in a warm and welcoming environment.

Learn more eoflifecc.org.

We are seeking a motivated and compassionate Front Desk Care Coordinator to join our Princeton office. This is a vital, client-facing role responsible for creating a welcoming environment, coordinating care, and supporting both clients and clinicians. As the first point of contact for clients—whether in person or over the phone—you will ensure that each individual receives excellent customer service and support throughout their experience with our practice.

This is an in-person position and cannot be performed remotely.

Requirements

• Greet and check in clients upon arrival.
• Collect copays and manage front desk transactions.
• Assist clients with scheduling, onboarding, and general inquiries
• Facilitate communication between clients and clinicians.
• Manage phone, text, and email communications using web-based systems.
• Support administrative and operational tasks as assigned by leadership.

• 0–3 years of experience in customer service, healthcare, or administrative support (mental health or medical office experience a plus).
• College degree preferred.
• Excellent interpersonal, phone, and written communication skills.
• Strong multitasking and organizational abilities.
• Comfortable working in a fast-paced, team-oriented environment.
• Proficient with digital and web-based systems (EHR experience a plus).
• Positive, professional, and compassionate demeanor.

Compensation & Benefits

• Salary: $50,000 – $55,000 annually (based on experience)
• Company-sponsored health, dental, vision, disability, pet, and life insurance.
• 401(k) with company matching.
• Employer-paid benefits package, including:
  • Free Life Lock Family Plan
  • Discounts for chiropractic, telehealth mental health, fertility support, prescriptions, travel, and more
• Free $50,000 life insurance coverage.
• Apple computer and phone provided.
• Unlimited snacks, coffee, and tea in the office.
• Supportive, team-oriented workplace culture.
• Generous paid time off that includes 3-4 weeks vacation PLUS 2 weeks worth of additional holiday pay

Join our team and help make a meaningful difference in the lives of those we serve.
Apply today to become part of a compassionate and dedicated community at Tree of Life Counseling Center!