Medical Scheduler

Medical Scheduling Center Agent - Full-Time

Schedule is 9:30 am – 6:00 pm – Monday through Friday. Hybrid after 6 months.

The Medical Associate is responsible for scheduling appointments for all of offices througout NJ/PA. Position supports a high volume of calls as part of our centralized scheduling team.

• Screen patients for all procedures by obtaining necessary required medical information either from the patient or physician.
• Ensure the accuracy of patient demographic and insurance information.
• Inform patients of exam preparations, precertification requirements, and directions to the appropriate imaging office.
• Respond to same day procedure calls according to established procedures.

• HS Diploma or GED and two years related work experience required.
• Must be able to work Monday through Friday and one Saturday monthly.
• Demonstrated proficiency with computer technology and medical terminology.
• Ability to handle multiple tasks on a timely basis and work in a team environment.
• Excellent verbal and written communication skills.
• Demonstrated ability to speak effectively and present a pleasant, professional demeanor/image during telephone conversations or in person.
• Adherence to follow established procedures and make sound decisions based on those procedures.
• Ability to handle sensitive and confidential information according to policy.