ITIL Process Consultant — Healthcare IT Service Desk

A technology services company located in Princeton, New Jersey, is seeking an IT customer support specialist with experience in desktop support, particularly within the healthcare industry. The role involves managing calls, providing first-line resolutions, and maintaining high customer service standards. Candidates should demonstrate effective communication skills and have a solid understanding of ITSM processes and tools like Active Directory and Service Now.

If you have strong problem-solving abilities and a commitment to excellent service, we encourage you to apply.
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