Service Desk​/Desktop Support​/Network ENgineer

Job Title:

Network Operations Engineer Full Time (Onsite) Job Description

• Daily SORT processing and JCL modification
• Running daily and nightly batch jobs
• Job scheduling and submission
• System monitoring, performing health checks, escalating and resolving system errors or abends, and generating performance reports
• 24/7 monitoring, maintaining, and troubleshooting infrastructure
• Diagnosing and resolving network issues, including hardware, software, and connectivity problems
• Communicating with other IT teams, vendors, and sometimes customers to resolve issues and elevate problems when needed
• Creating and maintaining documentation for network configurations, troubleshooting procedures, and incident resolutions
• Performing routine maintenance tasks such as backups, updates, and security patching
• Managing open incidents
• Responsible for after-hours and weekends on-call duties
• Minimum 6–8 years of related work experience

• Mainframe operating systems like z/VSE, job control languages, scheduling tools, and strong analytical and communication abilities
• Experience with network monitoring tools, incident management systems, and network security practices
• Strong understanding of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and operating systems
• Ability to quickly diagnose and resolve network issues using various tools and techniques
• Effective verbal and written communication skills to collaborate with others and explain technical information
• Ability to prioritize tasks, manage time effectively, and work under pressure in a fast-paced environment

Location:

300 Alexander Park, Suite 200, Princeton, NJ 08540