Senior IT Manager

Overview

Camurus is an international, science-led biopharmaceutical company committed to developing and commercializing innovative, long-acting medicines for improving the lives of patients with severe and chronic diseases. New drug products with best-in-class potential are conceived based on the company’s proprietary Fluid Crystal® technology and its extensive R&D expertise. The R&D pipeline includes products for the treatment of dependence, pain, cancer, and endocrine diseases.

Camurus has operations across Europe, the US, and Australia, with headquarters in Lund Sweden. The company’s shares are listed on Nasdaq Stockholm under the ticker CAMX. Camurus Inc. is located in Princeton, New Jersey, US. For more information, visit

We are seeking an IT Manager to support our U.S. team and serve as the go-to person for all IT-related matters, while working closely with Camurus HQ in Sweden. This role is responsible for delivering and supporting end-user computing services, ensuring reliable technology operations and ensure a high-quality user experience. The IT Manager will provide hands-on IT support, coordinate with our global IT partners, manage laptops, mobile devices, and conference room technology, and ensure issues are resolved quickly and effectively.

Location:

Princeton, NJ (Hybrid 3-4 Days)

Job Type: Full-time

Salary Range: $130k - $160k

• Act as single point of contact for all IT related topics / issues for the US organization in cross collaboration with Camurus HQ IT (Sweden).
• Responsible for overseeing the delivery, support and continuous improvement of end-user computing services across the US organization.
• Ensure timely and effective resolution of incidents, service requests, and technical issues across the US organization.
• Collaborate with Camurus HQ IT (Sweden) to navigate the digital workplace roadmap, aligning user experience with broader business and IT goals.
• Management of all devices (laptops, tablets, mobile devices, conference room equipment) including procurement, configuration, deployment, training, maintenance, and decommissioning. Maintain hardware and software asset inventories.
• Monitor service performance and user satisfaction.
• Perform ad hoc duties as assigned.

• Education:
  
  Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience:
  
  5+ years in IT service delivery or end-user support.
• Excellent management, leadership, organizational, interpersonal, communication and customer service skills with the ability to effectively interact with all levels of the organization.
• Experience supporting end user MACs, PCs, collaboration tools, and associated hardware and software.
• Experience leading an end user computing function supporting MACs, IOS, PCs, Windows operating systems, application deployment, file and print services, and Microsoft 365 tools and apps.
• Experience with vendor performance management, including development and monitoring of SOWs and deliverables, SLA compliance, and general vendor relationship management.
• Extensive knowledge of, and experience with, collaboration and conflict resolution.
• Strong written and verbal communication skills.
• Preferred certifications: ITIL, CompTIA, or Microsoft certifications are a plus.

We offer a competitive compensation package, including a base salary, bonus, company paid health benefits, and a 401k plan. You will join a highly dynamic and mission-driven company at a very exciting phase of growth where patients come first and our values, Innovation, Passion, Ownership, Quality and Collaboration are at the center of all we do.

This is a full-time employment opportunity. The application process is ongoing, so apply with your cv and cover letter as soon as possible. Please note that we do not accept applications by e-mail.

Read more about how Camurus will process your personal data here.

Camurus is an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.