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Strategic Enterprise CSM Director — Renewal

Job in Princeton, Mercer County, New Jersey, 08543, USA
Listing for: Zycus
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Enterprise CSM Director — Renewal & Growth
A leading procurement software firm seeks a Customer Success Director responsible for maximizing customer lifetime value across enterprise accounts in North America. This strategic role requires executing renewal motions and driving revenue growth by fostering executive relationships with senior stakeholders. Candidates should have 8–12+ years of relevant experience in Customer Success or Account Management, especially within enterprise SaaS environments. A strong understanding of Source-to-Pay (S2P) and ERP processes is essential.

Competitive compensation is offered for this impactful position.
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