Business Analyst - P&C Insurance Policy Administration, Claims & Billing

Overview

We are seeking an experienced P&C Insurance Domain Expert to lead data analytics projects within our organization. The ideal candidate will have a deep understanding of the P&C insurance industry areas like Policy Administration, Billing, Claims and Reinsurance plus excellent data analytics experience in Data lakes, warehouses, marts, cubes and handled Use cases like:
Actuarial triangles, regulatory dashboards, KPI tracking, and hands-on experience in executing successful data analytics initiatives.

Policy Administration:

• Handled quoting, rating, underwriting, policy issuance, endorsements, renewals, and cancellations.
• Worked on Tools:
  Guidewire Policy Center, Duck Creek, Policy Decisions.
• Worked on policy admin Data components:
  Product models, customer attributes, risk factors.
• Supported integrations with CRM, payment gateways, general ledger.
• Managed the entire billing and collections cycle.
• Features worked on:
  Installment schedules, payment modes, commission disbursement.
• Integrations worked on: ERP systems, financial reporting tools.

Claims Management

• Supported intake, triage, segmentation, loss assessment, and settlement.
• Worked on Technologies: NLP, OCR, ML for fraud detection and predictive analytics.
• Worked on Tools:
  Claim Center, RPA bots, virtual chatbots.

Data & Analytics

• Supported reporting, compliance, and operational insights and troubleshooting the lineage.
• Worked on Components:
  Data lakes, warehouses, marts, cubes.
• Handled use cases like:
  Actuarial triangles, regulatory dashboards, KPI tracking.

Integration & Ecosystem

• Connected core systems with third-party services and internal platforms.
• Worked on APIs for ADAS, OEMs, and external data sources.
• Exposure to Platforms:
  Unqork, Outsystems, Smart COMM, Service Now.

• Bachelor's degree in information technology, Computer Science, or a related field; advanced degree preferred.
• Minimum of 5-10 years of experience in the P&C insurance domain with a focus on data analytics projects.
• Strong knowledge of P&C insurance products, Policy Admin, Billing, underwriting, claims, and regulatory requirements.
• Proficient in data analytics tools and techniques.
• Excellent analytical and problem-solving skills with attention to detail.
• Strong communication and presentation skills to interact with various stakeholders.

About NTT DATA Services: NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers.

We are committed to our clients' long-term success. Visit  or Linked In to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $66.67. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.