Modern Infrastructure Customer Solutions Architect

Modern Infrastructure Customer Solutions Architect

We are a software‑focused IT solutions and services provider that equips organizations to be agile and innovative. We help them move to the cloud, build the workplace of tomorrow, and make smarter decisions about technology.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for a culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

• Guide customers through modernization of their infrastructure, including data centers and public cloud.
• Help customers build hybrid infrastructures for AI workloads, legacy workloads, security, resilience, and governance.
• Collaborate with account teams to develop and set in motion advanced data‑center, AI, storage, hybrid‑cloud, and network solutions.

• Report to the Modern Infrastructure Sales Leader, accountable to the business at Softchoice.
• Work with strategic customers modernizing their infrastructure.
• Collaborate with Solution Architects and Technical Architects to bring technical acumen early in the sales cycle.
• Partner with account executives, sales leadership, and GTM team members.

• Grow and develop hybrid IT solutions and services that include data center, networking, public cloud, professional services, and managed services.
• Leverage the Challenger Sales methodology and insights‑driven sales processes to customize solutions for customer needs.
• Collaborate with district sales teams and leaders to acquire new opportunities within targeted accounts.
• Build and maintain account and market penetration plans.
• Lead opportunities from assessing customer needs through closing deals.
• Engage pre‑sales and internal support for end‑to‑end service.
• Nurture strategic relationships with key hybrid IT partners and vendors.

• 10+ years of experience successfully selling technology solutions in dedicated sales or technical pre‑sales roles.
• Extensive experience aligning business objectives with technology requirements.
• Proven track record driving sales for legacy infrastructure environments.
• In‑depth knowledge of Cisco product lines related to modern infrastructure.
• Strong expertise in data center, hybrid cloud, and public cloud models (Azure, AWS, Google).
• Ability to build relationships with customer decision makers involved in modernization efforts.
• Ability to manage relationships at all organizational levels.
• Exceptional communication skills, especially in conveying complex infrastructure concepts.
• Demand generation capabilities focused on proactive selling.
• Documented success in developing sales for managed and professional services.
• Creative, strategic thinker with client‑focused service approach.
• Willingness to travel up to 25% within sales district.

Base pay plus incentives: NYC $112,000 – $175,000;
Massachusetts $111,880 – $167,840;
Connecticut & New Jersey $110,000 – $150,000.

We welcome diverse candidates and encourage you to apply even if you don’t meet every requirement.

• People:
  Collaborative environment with supportive colleagues.
• High‑Performing Culture:
  Dedicated to achieving goals.
• Flexibility:
  Plan workdays to suit you.
• Award‑Winning Workplace:
  Great Place to Work for 20 consecutive years.
• Inclusive Culture:
  Commitment to inclusion and belonging.
• Competitive Benefits:
  Perks starting on day one.

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment are considered without regard to protected categories such as race, religion, national origin, age, sex, etc.

We provide interview & employment accommodation during the recruitment process. If you require accommodation to apply or interview, contact asktal

We prioritize applicant safety, conduct digital interviewing, and carry out background checks, education verification, and reference checks. Onboarding is remote.

Job Requisition

EoA / Vet / Disability