Associate Director, Content & Digital Experience Capabilities - Solution Architecture & Engineering
Listed on 2026-03-10
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IT/Tech
AI Engineer, Cloud Computing, Systems Engineer, IT Consultant
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.
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This position is the Content & Digital Experience Capabilities – Solution Architecture & Engineering Lead within the Commercialization BI&T organization. This role would be responsible for leading solution architecture & engineering for content & digital platforms that drive content management across Field (FTE, IVA) & Digital (Web, HOE, Social Media, Podcasts, 3rd Party Media, etc.) engagement channels as well as designing & supporting implementation for content/engagement performance that drives next best action.
This role would also drive the technology vision & own/manage the tech architecture & innovation roadmaps that shape and influence the content & digital transformation. This role would also be responsible for continuous evolution to accelerate customer engagement & associated omni‑channel metrics for content & digital channels. These would involve leveraging multiple, varied technologies as well as GenAI, AI/ML technology stacks.
It would also warrant partnering with other Senior Architect(s) and Technical Leads on other teams from a systems integration standpoint. The responsibilities would span both new technical activations & existing technical solutions.
The individual will primarily partner with WCx (OCx, ICDx & CMx) Leads, C‑BI&T Leads, Digital & Production agency partners globally to architect new content & digital capabilities that have the greatest impact on the enterprise, set the right expectations, and ensure that C‑BI&T resources are appropriately engaged to fulfill the intended business outcomes.
Key Responsibilities- Partner with the leads of Worldwide Commercialization Excellence (WCx), Commercialization BI&T teams and the broader IT matrix organization with an app‑specific focus on solution architecture, integrations (anchoring on new/innovative solutions & approaches), technical design & supporting delivery of new content (e.g. Digital Asset Management & associated content/engagement performance) & digital capabilities, and a secondary focus on the enablement and simplification of existing digital capabilities to drive effective content & digital engagement experience.
- Collaborate with IT partners and business teams to understand requirements/use cases & translate them into technical requirements.
- Improve or align requirement outcomes to architect & help deliver successful releases for new initiatives and enhancements.
- Design solution architecture by evaluating and selecting appropriate technologies and tools, including GenAI, to support digital channels' delivery needs.
- Define and enforce best practices for solution architecture, ensuring consistency and adherence to BMS standards.
- Contribute & manage macro architectures and technology blueprints, system architecture and design documentation and CLAD processes.
- Work with & support other Senior Architect(s) & Technical Leads with solution architecture, innovation & design of new content & digital capabilities.
- Identify opportunities for continuous process improvement to drive productivity and/or cost savings.
- Lead Proof of Concepts (POCs) with user management, security, data privacy & performance as key considerations to help prove out a potential solution to scale into production.
- Demonstrate the ability to identify high‑value capabilities with clear…
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