Manager, Senior Systems Analyst

Job Summary

The Manager, Sr. Systems Analyst will collaborate with IT and customer teams at all levels to identify, assess, operate and drive continuous improvement of technology and service delivery solutions that achieve business operational outcomes and strategic goals, with a focus on enterprise procurement and source-to-pay platforms (SAP Ariba). The Manager will coordinate across various shared services groups within IT and other functions to successfully analyze, align, integrate, operate, optimize, document, and enable new capabilities for Otsuka and our affiliates.

The Manager, Sr. Systems Analyst will collaborate with IT and Business teams at all levels to identify, assess, implement and operate approved technology and service delivery solutions that achieve business operational outcomes and strategic goals. The Manager will coordinate across various shared services groups within IT and other functions to successfully analyze, align, integrate, operate, document, and support IT capabilities for Otsuka and our affiliates.

• Technical / Service Management: Collaborate and partner with IT leadership to enable and support strategic programs and projects. Manage business expectations and alignment to business requirements. Develop and present material to gain alignment from functional area colleagues.
• Technical / Service Analyst: Lead the requirement gathering effort, analyze business needs, perform gap analysis, root cause analysis and optimization identification activities related to delivery of enhancements and integrations for procurement and source-to-pay platforms such as SAP Ariba. Work with Senior Architect and Architect to develop business cases with defined solution recommendations and vendor evaluations, evaluate and qualify opportunities, and define measurable business outcomes.
  
  Identify opportunities for process and technology improvements, partner with cross-domain teams to execute projects.
• Subject Matter Resource: Provide technical/service delivery working knowledge to assist in evaluating improvements in process and execution particularly within procurement and supplier management processes enabled by platforms such as SAP Ariba.
• Configurator: Either possess or develop the capabilities to configure software products within their domain of responsibility, including procurement and source-to-pay solutions such as SAP Ariba. This includes gaining a deep understanding of the product's functionality and applying configuration skills to support business needs. The ideal candidate will demonstrate strong technical aptitude and a willingness to learn and adapt to new tools and technologies as required.
• Support of Architect, Senior Architect: Assist Principal, Senior and Architect in assigned area with various tasks to include but not limited to building and maintaining the project area portfolio, assessing leading quality platforms to determine which would best meet business needs, and leading and managing demand management, estimation/prioritization. Participate in the development of annual budgets and periodic forecasts, including managing the IT budget for assigned projects and related technology platforms.
  
  Lead technology governance processes and coordinate closely with the IT Portfolio and Project Management Office to drive initiatives.

• Minimum of 5 years of Life Sciences experience required, with 2+ years in supporting specific function area(s) in an IT technology or service delivery role.
• Experience supporting or implementing procurement, source-to-pay, or supplier management platforms (e.g., SAP Ariba) is strongly preferred.
• Insights and knowledge of leading technology trends and best practices which are improving the processes and operational effectiveness in supported areas.
• Working knowledge of key processes within the relevant technology/service delivery area and various regulations governing the pharmaceutical industry.
• Broad business and IT capability awareness with hands on experience using or implementing functional area/domain specific solutions.
• Experience working with globally distributed business and IT teams, especially in Japan, EU and India.
• Technical analyst skills including process design, documentation, problem solving, and presentation skills with the ability to influence all levels including senior leadership.
• Success in delivering new technology/service delivery capabilities using system development life cycle (SDLC) practices.
• Up to 5-10% travel is required, based upon business needs.

• Minimum of a bachelor's degree; preferably, a degree in Computer Science, Engineering or adjacent fields. Advanced degree in sciences, business administration, or pharmaceuticals is desirable.

• Accountability for Results – Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem Solving – Make decisions…