Senior Manager, Solution Delivery Partner

Job Overview

The Sr. Manager, Solution Delivery Partner is a hands‑on technical role focused on the design, implementation, integration, and support of critical Tech Ops and GxP systems. This role is responsible for end-to-end system ownership across LIMS (Stability Module and QC Module), Track & Trace Applications, and other regulated QC/QA applications, including system configuration, integration, validation, and operational support.

• Act as the technical owner for Tech Ops applications including Lab Ware LIMS, Lab Vantage, Uni Trace, Specification Management Systems, Global Vision, and SLIMStat, ensuring system stability, performance, and compliance.
• Demonstrate and apply insights and knowledge of leading technology trends and best practices to improve processes and strategic decision‑making in supported areas.
• Oversee and execute the successful delivery of new capabilities using robust System Development Life Cycle (SDLC) practices.
• Ensure all computerized systems and applications adhere to FDA and GXP regulations, focusing on data integrity and compliance standards within the pharmaceutical industry.
• Maintain strong working knowledge of DSCSA requirements and their impact on serialization, EPCIS data exchange, and end‑to‑end track‑and‑trace processes across manufacturing, packaging, and supply chain operations.
• Act as a key liaison between technical teams and business stakeholders, translating strategic business needs into technical solutions.

• 7+ years of IT experience, including 5+ years in Life Sciences or regulated industry in a technical support, development, or service delivery role.
• Insights and knowledge of leading technology trends and best practices that improve processes and strategic decision‑making.
• Experience working with globally distributed business and IT teams, especially in Japan, EU, and India.
• Demonstrated working knowledge and hands‑on operational experience with core GxP Life Sciences platforms, including Lab Ware LIMS, Lab Vantage LIMS, Uni Trace (Serialization/Traceability), and other regulated QC/QA systems.
• Proven expertise in application configuration and system administration, API‑based and file‑based system integrations, data migration and validation in regulated environments.
• Strong proficiency in SQL (Oracle, SQL Server, Postgre
  
  SQL) and scripting/tools such as Python, SSIS, Groovy, JavaScript.
• Minimum of a bachelor’s degree in Computer Science, Engineering or adjacent fields; advanced degree in relevant disciplines is desirable.

• Accountability for Results – Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem Solving – Make decisions considering the long‑term impact to customers, patients, employees, and the business.
• Patient & Customer Centricity – Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
• Impactful Communication – Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
• Respectful Collaboration – Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
• Empowered Development – Play an active role in professional development as a business imperative.

Minimum $ – Maximum $, plus incentive opportunity. The range shown represents a typical pay range or starting pay for individuals hired in the role to perform in the United States. Actual pay will be positioned within the established range and may be influenced by job experience, specific skills, and internal comparison.

• Comprehensive medical, dental, vision, prescription drug coverage
• Company‑provided basic life, accidental death & dismemberment, short‑term and long‑term disability insurance
• Tuition reimbursement, student loan assistance
• Generous 401(k) match
• Flexible time off, paid holidays, paid leave programs
• Other company‑provided benefits

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability.

Otsuka will never ask for financial information or a payment during the job application process. Any request for such information is fraudulent. For further information on how to report potential scams, please contact Otsuka’s official channels as noted in the original posting.