Director, Commercial Data Management and Data Quality

Job Overview

The Director, Commercial Data Management and Data Quality within Data Strategy & Operations (DSO) is accountable for strategically partnering with the Sr. Director of DSO, DSO Leaders and key functional area stakeholders to lead enterprise commercial data management and data quality capabilities across the full commercial data lifecycle. This role will be responsible for shaping the vision and best practices of Commercial Data Management and Data Quality capabilities to optimize the quality, integrity & reliability of data assets, particularly commercial 3rd party data assets and internally generated assets across all commercial domains including CNS, Nephrology, Digital, and Market Access.

This role is accountable for establishing and modernizing commercial data management and data quality tools, processes, and operating models to ensure accurate, consistent, complete and reliable data for downstream processes and activities, valuable analytics and insights generation, and compliance risk mitigation to achieve operational excellence and increase overall data value.

• Design and evolve a commercial data management and data quality execution strategy aligned to organizational objectives and to key stakeholders needs.
• Be accountable from a business perspective for the planning, implementation, and ongoing management of Otsuka’s data lifecycle, data ownership, and data quality objectives to drive field and business partner satisfaction, trusted decision‑making and enable the organization to leverage data as an effective asset.
• Leverage automation, AI/ML‑enabled capabilities, and scalable platforms to support modern and innovative data quality monitoring, exception management, and continuous improvement across commercial assets.
• Partner with key IT stakeholders to establish, oversee, and manage commercial data platforms and tools within a complex information infrastructure.
• Research and adopt technology to enable customizable views via KPI dashboards that identify trends, risks, and opportunities across commercial data management and data quality indicators.
• Collaborate with Data Enablement, Data Acquisition, and other enterprise stakeholders to ensure rigorous quality and control of data from ingestion through downstream consumption.
• Collaborate with Otsuka’s Privacy and Security groups when appropriate to ensure data integrity.
• Provide direct people leadership and strategic oversight for Commercial Data Management leaders across therapeutic and functional domains.
• Serve as a liaison between business, functional, and IT groups to define critical commercial data requirements, quality targets, and lifecycle expectations across commercial operations and synthesize stakeholders needs into clear commercial use cases, data quality requirements, and execution plans.
• Serve as a senior point of escalation for commercial data inquiries and challenges, ensuring root cause analysis and sustainable resolution across domains.
• Work closely with the Data Acquisition team to inform data quality expectations, SLAs, and vendor performance management.
• Function as an expert source of commercial data management and data quality best practices to project teams and senior stakeholders.
• Model and coach engagement best practices that enable thought partnership and collaboration to enhance the impact of Data Enablement at Otsuka.
• Foster a culture that focuses accountability, the achievement of goals through setting of objectives and expectations, and continuous improvement.
• Foster a culture that embraces the strategic use of data to inform decision and drive business outcomes.
• Attract, retain, develop and promote talent across commercial data management and quality to build a team with an optimal balance of experience and diverse perspectives.
• Model the balance of innovation and intellectual curiosity with discipline and structure and champion value‑add change and evolution to inspire and motivate others.

• Required Experience with leading commercial data management and data quality capabilities within the pharmaceutical industry.
• Experience working across commercial data operations,…