Senior Manager, Product Lead - Workday

Job Summary

The Senior Manager - Product Lead is responsible for defining and executing the product vision, strategy, and roadmap for a portfolio of digital products and platforms. This role partners closely with business, technology, design, data, and operations leaders to deliver high‑impact, customer‑centric solutions that drive measurable business outcomes.

• Product Strategy & Roadmap
• Product Delivery & Execution
• Operational Excellence
• Stakeholder Engagement
• Vendor & Risk Management
• Subject Matter Expertise in HR Technology Domain
• Solution & Application Architecture:
  • Own the technical solution design for assigned Workday functional and technical areas.
  • Lead architecture and design workshops and translate business requirements into scalable, automated Workday solutions.
  • Define and maintain architecture decision records, promoting reusability, standardization, and long‑term scalability.
  • Provide oversight to the Workday Identity & Access Management (IAM) framework, ensuring secure and compliant role and domain structures.
  • Drive release impact analysis, identifying cross‑module, integration, and security implications for each Workday update.
  • Validate solutions through testing strategy contributions, including scenario design, regression coverage, and integration‑specific validation.
  • Partner with HRIS, technical teams, and functional stakeholders to identify and deliver Workday‑based integration opportunities and automation improvements.
• Application Ownership:
  • Support the full application lifecycle and roadmap for Workday, reducing technical debt and maximizing modernization opportunities.
  • Own user‑based security and compliance, overseeing integration system user accounts, roles, access controls, and audit evidence.
  • Ensure Workday integrations, configuration, and security adhere to compliance requirements and remain audit‑ready.
  • Maintain system documentation and knowledge repositories, including integration inventory, security policies, configuration rationale and architecture decisions.
  • Make risk‑based decisions on high‑impact changes, ensuring appropriate quality controls, testing rigor, approval workflows, and rollback procedures.
• Business System Management:
  • Participate in Workday demand intake, contributing to backlog prioritization and emerging solution evaluation.
  • Support and influence Workday governance, including design authorities, decision forums, architecture reviews, and change controls.
  • Coordinate delivery execution by partnering with the IT PMO to plan sprints, track milestones, align cross‑functional stakeholders and manage dependencies in an agile delivery environment.
  • Lead release management activities for biannual Workday updates, ensuring proactive evaluation and adoption of new features, including emerging AI/ML capabilities.
  • Serve as a Tier‑3 escalation point for complex issues, driving root cause analysis, incident remediation, and problem management.
  • Collaborate with IT operations teams to define and monitor SLAs, performance indicators, and service quality metrics.
  • Assist in managing vendor and partner performance, ensuring alignment to SOWs, deliverables, quality gates, and architectural expectations.

• Minimum 6 years of IT solution experience in functional and integrations development role in Workday Technology.
• Deep knowledge of Workday HCM: business processes, configuration patterns, security domains/BP policies, data model.
• Hands‑on proficiency with EIB, Core Connectors (CCB/CCW), Data Transport (DT), Workday Studio, BIRT, and Workday Extend.
• Advanced reporting and calculated fields; XSLT 3.0 expertise.
• Experience interpreting integration mapping documents, schemas, and REST/SOAP API payloads with effective dating and reconciliation logic.
• Oversight of Workday IAM (role design, SoD, access reviews, audit evidence).
• Knowledge of integration strategies across Cloud services (AWS, Azure, GCP) and middleware; familiarity with event‑driven and API‑based designs.
• Proven success delivering new capabilities using Product Life Cycle Management and SDLC practices, managing complex portfolios with PPM methodologies.
• Strong grasp of Agile/Scrum, change control, release…