Project Manager - PPMO

Hybrid
- Princeton | Hybrid
- Princeton
Plainsboro Twp, NJ 08540, USA

TRAC Intermodal is seeking a Project Manager who combines strong ownership, exceptional relationship‑building skills, and a sharp focus on operational and financial outcomes. This role supports strategic initiatives that enhance TRAC’s chassis fleet quality, improve customer experience, modernize technology platforms, streamline operational processes, and strengthen partnerships across the intermodal supply chain.

You will work within Agile/Scrum delivery teams while translating progress into clear, milestone‑based reporting for senior leadership. This role is ideal for someone who thrives in a fast‑moving operational environment, brings disciplined process management, and consistently aligns project execution with TRAC’s business goals and ROI expectations.

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position.

• Serve as the accountable owner for TRAC’s project outcomes, ensuring alignment with key priorities such as chassis fleet reliability, equipment availability, operational efficiency, and customer service excellence.
• Maintain a deep understanding of project objectives and continuously guide teams toward delivering measurable value—not just completing tasks.
• Identify risks and dependencies across internal teams (Operations, Equipment Services, IT, Finance, Customer Support) and external partners (railroads, terminals, depots, and drayage providers).

• Lead Agile ceremonies and support cross‑functional teams working on initiatives such as chassis tracking enhancements, customer visibility tools, depot process improvements, billing modernization, and operational automation.
• Collaborate with Product Owners to refine backlogs that reflect TRAC’s operational priorities, customer commitments, and service‑level expectations.
• Convert Agile sprint progress into executive‑ready waterfall‑style reporting, including milestone tracking, critical path updates, and operational impact summaries.

• Build strong, trust‑based relationships across TRAC’s business units and with external partners who influence equipment flows, terminal performance, and customer experience.
• Communicate complex operational and technical information in a clear, concise, and actionable way tailored to each audience—from depot managers to senior executives.
• Provide transparent reporting that connects project progress to TRAC’s KPIs, including fleet quality, turn‑time performance, cost efficiency, and customer satisfaction.

• Develop and maintain project plans, RAID logs, dashboards, and documentation with exceptional attention to detail and accuracy.
• Ensure consistent adherence to TRAC’s project governance processes while identifying opportunities to streamline workflows across operations and technology teams.
• Coordinate cross‑functional activities to ensure alignment, remove blockers, and maintain momentum in a dynamic intermodal environment.

• Evaluate project decisions through the lens of operational efficiency, cost savings, chassis utilization, service reliability, and customer value.
• Partner with Finance and Operations leadership to ensure projects deliver measurable ROI—whether through reduced maintenance costs, improved fleet visibility, enhanced customer tools, or optimized depot operations.
• Use data and metrics to validate assumptions, measure progress, and support informed decision‑

• Ask probing questions to uncover operational risks, clarify requirements, and challenge assumptions—especially in areas involving equipment lifecycle, partner dependencies, or technology integrations.
• Encourage a culture of continuous improvement, operational…