Senior Manager, IT Engineer III

Job Summary

The Engineer III is the most‑senior member of the engineering team and is accountable for the outcomes of the team. As a lead and team member, the incumbent is expected to guide and actively deliver work of increasing complexity, imparting knowledge and skills to junior team members. The role manages designs, implements, and supports enterprise technology solutions that power Otsuka Pharmaceutical’s global business operations.

It focuses on creating secure, scalable, and high‑performing systems that accelerate innovation, operational excellence, and data‑driven decision‑making.

Job Description

The IT Engineer III manages with the Platform Lead or Product Lead the entire technology lifecycle—from strategic planning to deployment, optimization, and support—ensuring Otsuka’s IT environment remains secure, compliant, and responsive to business needs.

• Work with the Solution Architect to translate business and functional requirements into well‑architected technical solutions.
• Manage the design and implementation of solutions that align with Otsuka’s enterprise architecture, data strategy, and security standards.
• Develop and configure systems across cloud (AWS, Azure), on‑premises, and hybrid environments.
• Build automation scripts and reusable components to streamline deployments.
• Participate in code reviews, configuration management, and version control practices.
• Validate scalability, performance, and fault‑tolerance of deployed systems.

• Collaborate with platform lead, product owner, business analysts, architects, and QA teams to ensure alignment with project goals.
• Work within Agile/Scrum or hybrid delivery frameworks to support iterative releases.
• Manage technical deliverables and contribute to project documentation, timelines, and risk assessments.
• Coordinate with external vendors, managed service providers, and internal support teams.
• Provide clear, concise technical input in planning and status meetings.

• Maintain high availability of systems through proactive monitoring and issue resolution.
• Analyze incidents, perform root‑cause analyses, and implement preventive measures.
• Apply observability tools (e.g., Splunk, Datadog, New Relic) for performance management.
• Automate infrastructure provisioning, deployment pipelines, and alerting systems to reduce manual interventions.
• Develop operational runbooks and participate in on‑call rotations as needed.
• Contribute to disaster‑recovery testing and business continuity planning.

• Ensure solutions comply with Otsuka’s cybersecurity, GxP, data‑privacy, and regulatory requirements (e.g., GDPR, HIPAA).
• Implement and enforce policies for identity and access management, encryption, and network security.
• Participate in internal and external audits, ensuring systems meet required documentation and traceability.
• Contribute to change control, configuration management, and vulnerability remediation activities.

• Evaluate emerging technologies—cloud services, Dev Ops tooling, AI frameworks, and automation platforms—and recommend adoption strategies.
• Manage proofs of concept (POCs) and pilot deployments for new tools or patterns.
• Collaborate on Fin Ops and cost‑optimization initiatives to enhance efficiency.
• Promote standardization and reusability across platforms, applications, and processes.
• Share best practices through documentation, mentoring, and internal community engagement.

• Maintain detailed records of configurations, workflows, and system changes in Otsuka’s knowledge base (e.g., Confluence, Service Now).
• Create and maintain architectural diagrams, data flow documentation, and SOPs.
• Support training sessions or handovers to ensure continuity and operational readiness.

• 8+ years of experience as an IT Engineer. Pharmaceutical industry expertise is a plus but is not required.
• Strong analytical and systematic problem‑solving abilities.
• Excellent communication skills, with the ability to explain complex topics to diverse audiences.
• Proficiency with modern IT…